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Dave Mungenast St. Louis Honda - Service Center

St. Louis, MO

4.8
797 Reviews
Call Service Center (314) 894-1330

797 Reviews of Dave Mungenast St. Louis Honda - Service Center

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June 02, 2024

I don’t care to write fifteen words words words words words words words words words More

by gbbdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for the 5-star review! Dave Mungenast Customer Service

May 30, 2024

I am happy with the work performed on my 2006 Honda. I was not impressed by the “misunderstandings” of customer service that ultimately cost me more than $200 over the repair estimate I originally recei More

by Jaisen B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony, Megan
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May 30, 2024 -

Dave Mungenast St. Louis Honda responded

Jaisen, We are very sorry to hear of your experience. This is not the type of thing we want to hear from any of our customers. We are going to have a member of our team reach out to discuss this further. Dave Mungenast Customer Service

May 29, 2024

Thank you for the great service. Completely satisfied with my experience will definitely return in the future More

by DENNISBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shan Herwig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Chelist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Bommarito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Guignon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Capriglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT DIETZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOB LEPP
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Jun 08, 2024 -

Dave Mungenast St. Louis Honda responded

Dennis, Thank you for your review of our team and your business! Dave Mungenast Customer Service

May 26, 2024

Dave Mungenast St Louis Honda helps me keep my Ridgeline in top shape. They notify me when maintenance items are coming up on my vehicle and they are always ready with good solutions. More

by JODYCROCKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Dave Mungenast St. Louis Honda responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for your continued business! Dave Mungenast Customer Service

May 26, 2024

No issues, great experience as always! I was taken care of and no problems at all More

by SEMIRHASANOVIC123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Mungenast Customer Service

May 26, 2024

Good service, friendly people, reasonable turn-around time. We always use them. Good times and a nice waiting area More

by haertling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

May 25, 2024

I received excellent service from Chris Taylor on my Honda Ridgeline and would recommend to others. More

by wzuro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Dave Mungenast St. Louis Honda responded

Awesome to hear you were happy with the service that Chris provided. Thanks again for the feedback and your business! Dave Mungenast Customer Service

May 25, 2024

They have a very friendly and professional staff! The dealership is always clean inside and outside! More

by LMSTRICKLAND85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Linder
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Jun 19, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you so much for your business and feedback! Dave Mungenast Customer Service

May 24, 2024

as always service done properly and promptly. serice advisers chris taylor and steve tiepelman always helpful and knowledgable More

by MIKEF7806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Dave Mungenast St. Louis Honda responded

Awesome to hear you had great service experiences at our dealership! Thank you so much for the business! Dave Mungenast Customer Service

May 21, 2024

My new car experience has been a total nightmare. The accord touring hybrid i bought has had a host of issues and failed to meet basic expectations. The dealership general manager seems much more i More

by danschroeder912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Davies
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Dave Mungenast St. Louis Honda responded

Dan, Thank you for sharing your experience with us. We sincerely apologize for the issues you've encountered with your Accord Touring Hybrid and for any frustration this has caused. Your feedback is incredibly important, and we deeply regret that your experience has not met your expectations. We understand the severity of the situation and have taken your concerns very seriously. Members of our management team have already been in contact with you to offer multiple solutions, including filing a case with Honda, addressing the issues through our service department, or buying the car back at fair market value. Our goal is to ensure that you are fully satisfied with the resolution. We appreciate your patience and are committed to resolving this matter to your satisfaction. If there is anything further you need or additional concerns you would like to discuss, please do not hesitate to reach out directly. Your satisfaction remains our top priority, and we are here to support you. Thank you for bringing this to our attention, and we look forward to making things right for you. Best regards, Dave Mungenast Customer Service

May 21, 2024 -

danschroeder912 responded

I was asked about getting into something different, I then provided what I'm looking for. Then for whatever reason was told to look elsewhere. If you can locate what I'm wanting perfect, then we can address how to properly take care of things. I really liked that option and i would love to see it happen.

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