I would consider my family pretty well versed in the auto industry. Having owned over 75 vehicles, we have dealt with many types of sellers. We were referred to Matt Dugstad and the dealership by one of their long time customers and friend of ours. Communication with Matt was seamless. I could contact him by email, phone or text and he always responded promptly. It was by far one of the most pleasant buying experience we have ever had.
We ended up trading in our vehicle. Trading in a vehicle is something that I rarely do because of past experiences with dealerships trying to lowball your vehicle's value. Their trade offer was very fair. Although I like to "wheel-n-deal" with vehicles, it was nice to not have to worry about it.
Since it was a 2018, we decided to finance the truck. Matt introduced us to Darren Daedlow in the finanace department. He took the time to explain all of our options and what he felt was the best "plan". I wish I had some of his energy! He was fun to work with.
After working with Matt, Darren and their management staff, we were extremely pleased with the experience. So much so, that I brought my sister there the following weekend and she purchased a 2018 Explorer.
Keep up the great work and I'm sure I'll see you soon for something else!