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DeCozen Chrysler Jeep Dodge Ram
Verona, NJ
946 Reviews
At Decozen Chrysler Jeep Dodge we believe that everyone should be treated like a VIP. This philosophy translates to exceptional service, money saving specials, and the latest new and pre-owned inventory selections.
Come down today and experience preferential treatment. Browse our new and used inventories in a friendly and calm atmosphere, and speak with our financial staff to learn about your financing options. Be sure to check out the latest specials for current promotions and incentives; your next new vehicle is right around the corner!
If you have any questions related to inventory, service, parts or financing, feel free to call us at (877) 554-4129 and speak with one of our friendly staff members. Someone is sure to have an answer for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 946 reviews
December 30, 2021
Overall service was better than previous visits. The sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? More
by d.howell310
Verified CustomerEmployees Worked With
December 29, 2021
Good guys just like to help and make the problem go away no issues will go back no issues will go back More
by Philip
December 20, 2021
Hands down the best customer service at a Jeep dealership I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! More
by jennspoley
Employees Worked With
December 16, 2021
We have used DeCozen for several vehicles over the years. We are extremely satisfied by their professionalism. They are very easy to deal with on all aspects- pricing, leasing, service etc… I highly recommen We are extremely satisfied by their professionalism. They are very easy to deal with on all aspects- pricing, leasing, service etc… I highly recommend this dealership. More
by Maryannciccone
Employees Worked With
December 09, 2021
It was good customer service.. only 5hing was xoffe machine was not working in waiting area...no big deal at all.. i am happy with their service machine was not working in waiting area...no big deal at all.. i am happy with their service More
by sam_jajal
Employees Worked With
December 08, 2021
Basir was very helpful and accommodating. The process of terminating my old lease and getting into a new one was very quick and easy. I came to DeCozen because my previous dealer had so little selection av terminating my old lease and getting into a new one was very quick and easy. I came to DeCozen because my previous dealer had so little selection available, while DeCozen had several choices available for me. More
by RJCARLEN
Employees Worked With
Basir Alam
December 07, 2021
Roberto was very helpful and professional. He was able to look for every possible incentives in order for me to save money. look for every possible incentives in order for me to save money. More
by mummie4one
December 02, 2021
Chris Logan was just so helpful through the whole leasing process, even when I had a little hiccup returning my previous vehicle. We were in constant communication until the transaction was completed. In the process, even when I had a little hiccup returning my previous vehicle. We were in constant communication until the transaction was completed. In the these trying times of less inventory at the dealerships, they were able to get me the Cherokee I wanted just in time! I've been a leasing customer for over 9 years at Decozen. More
by Jeanette
Employees Worked With
November 29, 2021
Excellent customer Service from beginning to end. Thanks John Bowler and the rest of the Decozen family for my new Jeep Grand Cherokee. John Bowler and the rest of the Decozen family for my new Jeep Grand Cherokee. More
by theregoesreese
