DeCozen Chrysler Jeep Dodge Ram

Chris provided exceptional customer service! He was supportive, understanding and flexible. We truly appreciate his dedication and commitment in meeting our needs. Chris also called us the next day to supportive, understanding and flexible. We truly appreciate his dedication and commitment in meeting our needs. Chris also called us the next day to make sure everything was ok. Overall we had a great experience and strongly recommend this dealership. More

Very very poor communication. Left voicemails with the gm , derives managers, and sales managers. Having the same issues with the radio and the cat leaking when it rains. Have brought back to the dealership , derives managers, and sales managers. Having the same issues with the radio and the cat leaking when it rains. Have brought back to the dealership 5 times and the cars not even a year yet. The only one who responds is my sales guy. More

Joe was very diligent and made my experience very pleasant. The whole transaction was very smoothly I will recommend the agency to friends and family. pleasant. The whole transaction was very smoothly I will recommend the agency to friends and family. More

Im from upstate NY and contacted Cheryl M. and Tiffany S. today about a used Land Rover via e-mail. After the subject line of her email that told me she had the information I requested my wife called. She today about a used Land Rover via e-mail. After the subject line of her email that told me she had the information I requested my wife called. She provided no information, was rude and told her they cant do anything unless we came in to see them. A 4 hour drive from where we live. My wife called back and talked to a actual sales person who advised that the vehicle already had a deposit on it and was at another dealer being fixed for an issue it had although I was assured by Cheryl it was in "tip top" shape. The vehicle wont even be back till next week. Glad I didn't take an entire day for a vehicle that's not even there and this nonsense. More

I had a great experience shopping for my Jeep Grand Cherokee. Joe was very responsive and respected my time. This is my second time leading from DeCozen. I’ll certainly return again. Cherokee. Joe was very responsive and respected my time. This is my second time leading from DeCozen. I’ll certainly return again. More

Joe was such a great help. Always returned my calls. I highly recommend him. Thank you highly recommend him. Thank you More

Great service from John the salesguy and Carmine who did financing. John was knowledgeable and worked with me to get close to the price I was looking for. carmine was extremely personable and efficient in t financing. John was knowledgeable and worked with me to get close to the price I was looking for. carmine was extremely personable and efficient in the financing aspect. More

Excellent sales service was provided by Chris with no sales gimmick or pressure to buy. The original initiator of the entire process was Cheryl Mickens . sales gimmick or pressure to buy. The original initiator of the entire process was Cheryl Mickens . More

Chris and Carmine made my experience awesome! Will definitely be back. definitely be back. More

I had an excellent experience at the dealership. Everyone was more than helpful. was more than helpful. More