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DeCozen Chrysler Jeep Dodge Ram
Verona, NJ
946 Reviews
At Decozen Chrysler Jeep Dodge we believe that everyone should be treated like a VIP. This philosophy translates to exceptional service, money saving specials, and the latest new and pre-owned inventory selections.
Come down today and experience preferential treatment. Browse our new and used inventories in a friendly and calm atmosphere, and speak with our financial staff to learn about your financing options. Be sure to check out the latest specials for current promotions and incentives; your next new vehicle is right around the corner!
If you have any questions related to inventory, service, parts or financing, feel free to call us at (877) 554-4129 and speak with one of our friendly staff members. Someone is sure to have an answer for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 946 reviews
July 01, 2021
Excellent sales service was provided by Chris with no sales gimmick or pressure to buy. The original initiator of the entire process was Cheryl Mickens . sales gimmick or pressure to buy. The original initiator of the entire process was Cheryl Mickens . More
by FGOKOH
Verified Customer
July 01, 2021
Chris and Carmine made my experience awesome! Will definitely be back. definitely be back. More
by TATEWMAN
June 30, 2021
Staff is friendly and helpful. Everything was done in a timely manner. timely manner. More
by ruthiemthomas
June 25, 2021
Incredible selection of cars. Helpful, patient and knowledgable staff and salesmen. My principal criticism of the dealership is the addition of a "market adjustment price" to the sticker price of the knowledgable staff and salesmen. My principal criticism of the dealership is the addition of a "market adjustment price" to the sticker price of the car adding thousands of non-negotiable $$ to the final price. We're in Covid or post-Covid times and the dealership apparently feels if it can get away with this "adjustment", if the market will bear it, heck why not do it? I get it but if you want customer loyalty and brand loyalty, you're making (well, you've made) a mistake. I've purchased from DeCozen previously because I thought the process was fair to the dealership and the customer. That's not the case on this occasion. So, buyer beware of pricing but staff and salespeople are great and helpful. Kudos to them. More
by cityrats5
June 23, 2021
June 23, 2021
After a upgrade to my radio the battery was dead and the radio had to be replaced. Picked up my car and the radio was on back order. They said they put a new battery in my car and the new radio should be in radio had to be replaced. Picked up my car and the radio was on back order. They said they put a new battery in my car and the new radio should be in soon. This was on a Friday. Went to use my car on Sunday morning and the new battery was completely dead. Once again I was without a car. More
by stu636
Employees Worked With
Don’t know any employees names.a
June 18, 2021
Everyone I worked with were fantastic: super nice, diligent, worked with me to get me what I needed, knowledgeable and easy to get in touch with. They reached out to me as often as needed and got me a diligent, worked with me to get me what I needed, knowledgeable and easy to get in touch with. They reached out to me as often as needed and got me an even better deal than I thought! More
by KYRIE.MATERA
June 18, 2021
I was very pleased with the service and from check in to check out. The first message I left to make the appointment was not returned. I needed to call back a few days later. check out. The first message I left to make the appointment was not returned. I needed to call back a few days later. More
by dbisciotti
Employees Worked With
