DeNooyer Chevrolet - Service Center

Disappointed, upset I was disappointed and upset that knowone knew where my truck was after being towed to the dealership. After 3 phone calls, I needed to drive to deale I was disappointed and upset that knowone knew where my truck was after being towed to the dealership. After 3 phone calls, I needed to drive to dealership to be sure my truck was there and not stolen. I was happy with service but not satisfied in explanation of what happened to my truck to have to replace battery and starter. I have spoken with other Chevy truck owners who have had a similar thing happen. Has there been a recall ? Is this going to happen again ? I have been a loyal GM owner for over 30 years. I would like to know that I can have the confidence in my truck that I have had in all my other GM trucks in the past. More

Got me right in and had a loaner waiting Bought a 2019 traverse from DePaula. Blew a sensor . Called DePaula , told me it would be a week before they could get it in. Have taken other c Bought a 2019 traverse from DePaula. Blew a sensor . Called DePaula , told me it would be a week before they could get it in. Have taken other cars to Denoyeer and the service was great. Called them when sensor blew. They got me in the next morning with no wait and had a loaner car waiting. I would recommend Denoyeer . Service Dept is wonderful !! More

Very friendly Great to work with and extremely friendly and accommodating. I will certainly go back for my next vehicle and am looking forward to doing so. Great to work with and extremely friendly and accommodating. I will certainly go back for my next vehicle and am looking forward to doing so. More

Has gone down hill Took 6 months to get warranty parts replaced. Was called and advised that parts are in. make appointment and show up. 45 mins later I'm told parts are Took 6 months to get warranty parts replaced. Was called and advised that parts are in. make appointment and show up. 45 mins later I'm told parts are not in shop. They asked who I talked to and I told them. That service writer was asked and he denied calling me. Then I showed them the message he left. Then magic happened and he remembered me all of a sudden. I have been getting service with your company for ever. Very disappointing. Customer waiting room is absolutely disgusting. More

Not the best moment My experience has always been a pleasant one. However, this last one lacked luster at the tech position. Everyone was friendly. I had witnessed the te My experience has always been a pleasant one. However, this last one lacked luster at the tech position. Everyone was friendly. I had witnessed the tech who was handling my scheduled maintenance visit slamming my car door. Everyone was very apologetic over my experience which was good to see/hear. Beyond that Denooyer has been great. Matt Ross was great throughout the process and I appreciate that. More

Oil change All went quite well - tech was very prompt courteous and informative I was promptly told when my vehicle was ready and where it was located All went quite well - tech was very prompt courteous and informative I was promptly told when my vehicle was ready and where it was located More

Excellent Service. Great People Not only a great place to buy a car, but a place that actually has knowledgeable people to help you keep your car fit and running like the day you bou Not only a great place to buy a car, but a place that actually has knowledgeable people to help you keep your car fit and running like the day you bought it. More

Brake repairs The Denooyer service department quickly diagnosed the problem with my brakes and performed the appropriate repairs after discussing the problem with m The Denooyer service department quickly diagnosed the problem with my brakes and performed the appropriate repairs after discussing the problem with me. Very professional and courteous. More

Very good experience as always. I have a 2018 Chevy HD 3500 any issues that I have had they take care of it in a timely manner. GREAT SERVICE. FRIENDLY. Recommend Sales and Service. I have a 2018 Chevy HD 3500 any issues that I have had they take care of it in a timely manner. GREAT SERVICE. FRIENDLY. Recommend Sales and Service. More

Oil change and tire rotation Nice, friendly staff, no waiting for someone to take care of you. Service done promptly. Received all paperwork associated with the service at checkou Nice, friendly staff, no waiting for someone to take care of you. Service done promptly. Received all paperwork associated with the service at checkout and can’t beat the price. More