DeNooyer Chevrolet - Service Center

This dealership is organized and efficient. My last visit was taken care of by Akiem. Even though he was busy on the phone with another customer, he acknowledged me and took care of me as soon My last visit was taken care of by Akiem. Even though he was busy on the phone with another customer, he acknowledged me and took care of me as soon as he could. Everything went smooth. I love this dealership. More

I had a great relationship with the DeNooyer Chevrolet had a great experience with my purchase. had a great experience with my purchase. More

Sell lemons and can’t make lemonades with out the sugar. They have no sugar. Service dept forgets to put in bolts- do not listen to customer so after 3 trips finally say what is wrong with the vehicle and i They have no sugar. Service dept forgets to put in bolts- do not listen to customer so after 3 trips finally say what is wrong with the vehicle and it’s what you told them. They might fix it or just tell you they did. You have to argue with them to honor the extended warranty. They threaten to charge with a diagnostic fee if you choose not to get work done there but never tell you any estimate before hand on what the fee would be. I hate this place and can’t wait to get an electric car. More

Service was timely, service advisor Chris was professional and courteous would recommend the dealership and was advised of the results of the service performed.by Chris Aloisi. professional and courteous would recommend the dealership and was advised of the results of the service performed.by Chris Aloisi. More

service completed in a reasonable amount of time, service advisor was courteous and reviewed results with me. satisfied with visit. advisor was courteous and reviewed results with me. satisfied with visit. More

Dwane is great! He is always on top of the situation, and makes certain my vehicles get back in a timely manner. Nobody better. He is always on top of the situation, and makes certain my vehicles get back in a timely manner. Nobody better. More

Andy Lobb was great to work with. Answered all questions and follows up on every detail. I know he is very busy but fit me into his schedule to accommodate my needs. Thanks again Andy Answered all questions and follows up on every detail. I know he is very busy but fit me into his schedule to accommodate my needs. Thanks again Andy. More

I was very pleased with this service appt. The last one was unsatisfactory, tech and advisors were useless. Jonathan Cordi was my service advisor this visit. I had an inspection done on my The last one was unsatisfactory, tech and advisors were useless. Jonathan Cordi was my service advisor this visit. I had an inspection done on my Chev.Equinox, and had new filters engine and cabin installed, as the vehicle is from 2022. figured better now. I had GM Rewards I wanted to use, and there wasn't any problem or issues. He understood my requests, and job was completed. And in a timely matter. I will be looking into a front end alignment, but tech said they were alright right now, to pass inspection. thank you for your great service. More

I am a loyal customer, but this service experience was well below par! It was not the actual workmanship, which was fine, it was the lack of communication between the dealership and the customer. My vehic well below par! It was not the actual workmanship, which was fine, it was the lack of communication between the dealership and the customer. My vehicle was in for a warranty issue that a part had to be ordered; I was told it would take 3 to 5 days. 10 days later I started calling the dealership, three separate times I was promised a call back from either the service writer or the service manager. After the fourth call the person that answered finally found that the part was in and had been in. It then took another 2 weeks before an available appointment. So, for a month I could not open my driver’s door from the inside. You need to do better! More

My truck went in at 8am for NYS inspection, oil change, and a software update. I figured it would be done by noon. I called at 1pm, 2:30, & 3:30. Got sent to VM every time and nobody called me back. I and a software update. I figured it would be done by noon. I called at 1pm, 2:30, & 3:30. Got sent to VM every time and nobody called me back. I called again at 4:30 and the cashier told me my truck was done. I will definitely have to think about using you in the future vs going to a different dealer More