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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,278 Reviews

3,278 Reviews of DeNooyer Chevrolet - Service Center

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November 05, 2022

John is customer oriented, great asset to DeNooyer! Please reward him for his customer service. More

by ktimmany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah,
Nov 09, 2022 -

DeNooyer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Denooyer Chevrolet, INC.! If you're ever in need of more help, please let us know!

November 05, 2022

Convenient, friendly, willing to work with you. Knowledgeable sales people. Open hours are a plus More

by DORISSALVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni Leto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

DeNooyer Chevrolet responded

Hi, we're glad to hear you found our staff so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2022

Had ceramic coating seems in some areas, water not beading, like to have someone from that department to call me. More

by jfdownes142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

DeNooyer Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 458-7700 when you have a chance. Thank you, and we look forward to hearing from you.

November 05, 2022

Every visit for service is always a pleasure. No matter what work is being done, I know it’s right every time. Your service reps are always friendly and get the work orders done quickly and effic More

by DQSHADOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris service representative
Nov 09, 2022 -

DeNooyer Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Denooyer Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

Absolutely cluster fk - been there 4 times and still don’t have what ordered- beyond upset- been there between days for 18 hours and still don’t have my front mud flaps and the back mud flaps r a joke More

by kelly2351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel DeNooyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Germano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

DeNooyer Chevrolet responded

We regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 458-7700 when you have a chance. Thank you, and we look forward to hearing from you.

Nov 18, 2022 -

kelly2351 responded

I’m done just want my front mud flaps that I paid for

November 03, 2022

Excellent as always. Service makes me always want to buy all my new cars at DeNooyer! More

by Sorelle Brauth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 06, 2022 -

DeNooyer Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at DeNooyer Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 02, 2022

Chris is service is very professional. His attention to detail and his ability to explain what work was done in simple terms was appreciated More

by TNADOLNY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 06, 2022 -

DeNooyer Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Denooyer Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 02, 2022

I was not happy about the price adjustment I wasn’t made aware of before I picked up my car. I had never paid a diagnostic fee and was charged one this visit. I’ve bought my car here and been servicing here More

by FRANASIA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwane Lockrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 30, 2022

It's a good place to get a truck or a car and everyone is friendly More

by TIMHARR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Nov 03, 2022 -

TIMHARR10 responded

Yes everyone is friendly and its a good place to get a car or truck and they have good service

October 29, 2022

Easy to work with. Very accommodating. The people are very polite. Very nice waiting room More

by RJACOBS4758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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