DePaula Chevrolet

As always, the service was prompt, professional and friendly. This is why my wife and I are loyal, longtime customers. friendly. This is why my wife and I are loyal, longtime customers. More

People very friendly. Took me in as soon as I got there very clean and had me out within an hour like they said they would very clean and had me out within an hour like they said they would More

I always receive great service at DePaula. The entire team is extremely professional and goes above and beyond. team is extremely professional and goes above and beyond. More

I’ll never go back. I’ll either find another Chevy dealer in the area or buy another brand. I brought my truck in for a water pump. It took them a week and a half to replace it (after driving it aro dealer in the area or buy another brand. I brought my truck in for a water pump. It took them a week and a half to replace it (after driving it around without any coolant in it). The dealership never reached out to me to give me an update. I had to call them. I had another issue with the finance department. Just after buying the truck I asked for a refund on an undercoating. They told me it was not possible. Fast forward three months when the water pump failed I asked again. After an unpleasant phone call from someone from finance (while the manager listened in) I sent an email to GM. They tried to intervene with the dealership telling them that had I asked in the first 30 days that I could have received a refund. So I relented and agreed to finally have the undercoat done. When I went to pick up the truck the undercoating had been applied extremely poorly in what appeared to be a rushed job, definitely not worth $2000. So the finance department wanted to keep the money so bad they lost this customer for good. In addition, poor communication and overall poor workmanship by the service department and the body shop made it clear to me that this dealership is poorly managed. They demand a perfect score on their feedback but refuse to do anything to earn that score. More

I had the best experience buying my truck. Allison was the best salesperson. I will be back for sure the best salesperson. I will be back for sure More

Very helpful fast service did a good job. Bought the truck from them happy with the service truck from them happy with the service More

Tires were not there when I arrived for appointment. Sat 4 1/2 hours 😠 not happy. Jeff was fantastic so very kind and apologetic. The girl in service set appointment up. Don't remember her name . Apparent 4 1/2 hours 😠 not happy. Jeff was fantastic so very kind and apologetic. The girl in service set appointment up. Don't remember her name . Apparently the tires were not there when I arrived. More

Great people they go threw the truck for u like I had my truck serviced they noticed my tranny filter had a leak I wouldn’t of ever noticed it and it would of costed me a new tranny I 100% recommend DePaula truck serviced they noticed my tranny filter had a leak I wouldn’t of ever noticed it and it would of costed me a new tranny I 100% recommend DePaula More

8:45 appointment started @8:45 , they told me it was going to take an hour. It was done in 1 hour exactly. Nice job. Television monitor in the waiting area shows status of the appointment which was nice going to take an hour. It was done in 1 hour exactly. Nice job. Television monitor in the waiting area shows status of the appointment which was nice. Fast and very professional! More

It was a pleasure doing business with DePaula Chevrolet. They were very accommodating with my unique circumstances. They were very accommodating with my unique circumstances. More