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DePaula Chevrolet

Albany, NY

4.6
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,556 reviews

March 03, 2021

Have been going to DePaula since 2011/2012 only had a great experience with all I have dealt with. I'm a 100% satisfied customer. More

by SPRECIOUSMOMENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
Mar 08, 2021 -

DePaula Chevrolet responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 02, 2021

John was a huge help in this process. I was unsure about trading in my truck and he didn’t pressure me into anything. He just tried to find exactly what I was looking for and I didn’t make it a easy process More

by Shawn.lunt24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Henry Phillips
Mar 05, 2021 -

DePaula Chevrolet responded

We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 02, 2021

Super happy with everything. Great dealership, great customer service! I’m glad I chose DePaula Chevrolet to purchase my new vehicle. Thank you to Zach for being super helpful and communicative througho More

by marlainamccarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Anadio
Mar 05, 2021 -

DePaula Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 02, 2021

I was very pleased with the Decision on my purchase. The people at DePaul were very helpful and friendly. I love depala family in Albany .. More

by albert.dalberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cullan Hanna, Cordel Robertson
Mar 05, 2021 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 02, 2021

Excellent experience!! We enjoyed working with Dewin, he was informative and friendly. Chad helped us set up the tech in the vehicle and he was very knowledgeable. More

by MS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Duxbury, Dewin DeJesus
Mar 05, 2021 -

DePaula Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 02, 2021

Great customer service provided with constant updates on findings and actions needed to be completed. Always very pleased with the quality and the time it takes to complete the work. More

by Shamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Plante, Mike Haynes, Chuck Richardson
Mar 05, 2021 -

DePaula Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 02, 2021

Service with the advisor is good but the service there overall is never satisfying due to I spend so much money and always still have to come back for something I'm never pleased. More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Medico
Mar 03, 2021 -

DePaula Chevrolet responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 01, 2021

Things were fine, the work was performed as promised and on time. The only slight knock would be that despite having an appointment and showing up right on time, the intake person with an iPad needed to go More

by MATT.HULIHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Medico
Mar 04, 2021 -

DePaula Chevrolet responded

Thank you for the great feedback, Matt! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 01, 2021

I had a Great experience. It was a very quick and easy process. the entire team was very helpful. I look forward to working with them in the future. More

by Chapjason23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
Mar 04, 2021 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 01, 2021

Service department took excellent care of me while my car was being repaired. Made sure i was kept informed of repair status and was sure to advise on potential repairs that would be beneficial while the ve More

by Wheffjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville
Mar 04, 2021 -

DePaula Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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