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DePaula Chevrolet

Albany, NY

4.6
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,556 reviews

February 27, 2021

We worked with Eric on buying a new truck, he made the process as easy as can be. We’re so happy with our purchase and would recommend anyone to ask for Eric. More

by Rcmaintenance16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
Mar 03, 2021 -

DePaula Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 27, 2021

Extremely happy with service at DePaula Chevy. Check engine light came on was able to get in same day and get checked immediately. Was a simple fix, and was kept updated on process of repairs. Chuck, More

by SPOTTER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Vandenburgh, Gary Grimley, Mike Haynes, Alex Haynes, Chuck Richardson
Mar 03, 2021 -

DePaula Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 26, 2021

I purchased a 2011 Silverado that I'm very happy with. However, I bought the undercoating/rust prevention to help prolong the life of the truck. Very dissapointed in the work done. No prep work done what More

by dericgouveia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zanchelli, Anthony Gallo
Mar 02, 2021 -

DePaula Chevrolet responded

We appreciate the time you took out of your day to provide this feedback. At Depaula Chevrolet Inc, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 26, 2021

Great service. Handled Covid protocols well. Provided video of the work and suggested what work should be done now and what could wait. Fast service. More

by LYNNEANN15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
Mar 02, 2021 -

DePaula Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 26, 2021

Oil change and tire rotation with an alignment. The service is good, but always takes hours ( 2 1/2) to get done even with an appointment. More

by mzucchelli82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
Mar 03, 2021 -

DePaula Chevrolet responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 26, 2021

Flawless experience at Depaula Chevrolet. Dan made everything effortless and went above to ensure the car was ready for delivery. The car was as described. More

by rdougiemiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Pakatar
Mar 03, 2021 -

DePaula Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 25, 2021

Very fast service, the detailed video that gave recommendations for items that may be of concern was very helpful. Very responsive to any questions I had as well. More

by Pfrenyea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell, Alex Haynes
Mar 02, 2021 -

DePaula Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 25, 2021

I am always impressed with the service that is received at DePaula. I miss the coffee but understand the lack there of due to COVID. I look forward to a long relationship with DePaula More

by RON_LACHANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell, Alex Haynes
Mar 02, 2021 -

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 25, 2021

Eric is the man to go to! He got me into my wrangler the same day , would highly recommend my family and friends to work with him. 5 stars! More

by Barrylinendoll1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
Mar 02, 2021 -

DePaula Chevrolet responded

Barry, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Depaula Chevrolet Inc! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 25, 2021

Amazing people and Service. Will always recommend DePaula Chevrolet for buying, leasing, and whatever else you are looking to have done. The best Dealership in Albany More

by DLCLARK1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

DePaula Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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