
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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I wouldn’t go anywhere else! The service department treats me like family and each and every visit they go above and beyond to ensure I leave happy! Thank you once again for always taking great care o treats me like family and each and every visit they go above and beyond to ensure I leave happy! Thank you once again for always taking great care of my car and me!! More
Service is always seamless, timely, and efficient. Alex was easy to work with, informative and friendly. Repair was done on time. This was a recall issue and the staff was very effective. was easy to work with, informative and friendly. Repair was done on time. This was a recall issue and the staff was very effective. More
CJ does a great job greeting every customer that pulls into the service lane, has a positive attitude, and can always make me smile whenever I come in! into the service lane, has a positive attitude, and can always make me smile whenever I come in! More
My vehicle was not fixed. I was told GM was made aware of the issue but there was no resolution. I asked for documentation stating GM is researching this issue and was toll 800-Chevusa. I told Jason I fel of the issue but there was no resolution. I asked for documentation stating GM is researching this issue and was toll 800-Chevusa. I told Jason I felt like I am getting the run around and he said GM is aware of this issue but refused any more assistance . I have no guidance on how my car can be fixed or if this is a common issue with 2020 Equinox. I expressed my dissatisfaction and was prompted to take a survey and if anything other than a 5 was submitted, it would effect him personally. I again expressed my dissatisfaction and was told my car was safe. This is a new car, it should not shimmy and shakes More
Every thing about our experience was positive. Courteous and very professional staff. Exactly what you would expect from a large Chevrolet dealership. Couldn’t be happier with the purchase of my 2018 Z71 Si and very professional staff. Exactly what you would expect from a large Chevrolet dealership. Couldn’t be happier with the purchase of my 2018 Z71 Silverado. More
Please give Mike a raise. He deserves it. He does a great job every time I am in for service. I know his job is not always easy. I did it for 10 years. job every time I am in for service. I know his job is not always easy. I did it for 10 years. More
I will say the folks who I worked with were very professional even though I was not the easiest to deal with the day of service. professional even though I was not the easiest to deal with the day of service. More
Zach was awesome . Helped me with what I need answered all the questions I had about the car and advice. Very happy with my service. The car is runing very smooth happy I got my car threw them . They wen all the questions I had about the car and advice. Very happy with my service. The car is runing very smooth happy I got my car threw them . They went out there way to help me get a better rate & came to me to sigh very appreciated ! Thank you ! More
Great service always professional and fast. I bought a truck from Mike not even a year ago and my son just made his purchase today. Return customer for sure. truck from Mike not even a year ago and my son just made his purchase today. Return customer for sure. More