DePaula Chevrolet - Service Center

Great service. Communication was good. My vehicle was finished before the original time of my appointment. finished before the original time of my appointment. More

from the time i arived until i left the experiance at the service department was a #1. service department was a #1. More

Alannah is the absolute best to work with ! She gives you her time and is sincere . The service department was very accommodating to my needs with scheduling a time to get in also . her time and is sincere . The service department was very accommodating to my needs with scheduling a time to get in also . More

Service was great. Everything explained. Not much wait. Always a pleasure to go for service Always a pleasure to go for service More

Jeff Scott at DePaula did a great job in explaining what services needed to be carried out on my Vehicle. We worked through the vehicle history via CarFax and figured out a plan. The work itself was carried services needed to be carried out on my Vehicle. We worked through the vehicle history via CarFax and figured out a plan. The work itself was carried out efficiently and with the highest professionalism. I will certainly be returning for my future needs. Great job by both Jeff and the technician. More

Service department is terrible. Went for state inspection and was told 1hr or less. Took 2hr to complete it. Also no one greeted me at my car, I had to go find someone and then still had to wait to be checke and was told 1hr or less. Took 2hr to complete it. Also no one greeted me at my car, I had to go find someone and then still had to wait to be checked in. They also told me they had to jump start my car which isn’t possible unless they left something on which drained the battery. Since they then tried to sell me a battery it felt like they used it to scare me into buying their overpriced battery for over $220 when the same battery at the auto parts store across the street was $160 ($173 including tax) with free install. Unreasonably long service times and unhappy or even rude service staff has been an ongoing problem at this dealership. It seems like anyone that does a good job and is polite doesn’t stay their long at all. Not impressed. More

Very happy with how quickly service writer took care of needs. The service tech pointed out needs of filters and had the truck serviced. All staff very helpful and pleasant needs. The service tech pointed out needs of filters and had the truck serviced. All staff very helpful and pleasant More

From the moment you pull into the garage someone is there to help you. Everyone is very courteous. And I love the fact that you get a video of the work that was done on your car. to help you. Everyone is very courteous. And I love the fact that you get a video of the work that was done on your car. More

Corteus to the clients, explains the services or work to be performed show a video of service being done. be performed show a video of service being done. More

Unorganized and inattentive. Basic oil change took 6 hrs Unorganized and inattentive. Basic oil change took 6 hrs somehow? Had a $20 coupon that somehow didn't make it onto the invoice after waiting in lin Unorganized and inattentive. Basic oil change took 6 hrs somehow? Had a $20 coupon that somehow didn't make it onto the invoice after waiting in line for a half hour at service. By the time I made it to the cashier (which was another 10 minute line) she told me to bring it back to service for the coupon? No thanks, here's your money good bye... Both the service tech lady and the cashier were friendly, but it took forever. I had to call and find out what was going on with my truck because nobody called me, then I never recieved a call after my initial call when everybody was to busy? So I called a second time 2hrs later? Just very Unorganized... More