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DePaula Chevrolet - Service Center

Albany, NY

4.3
2,179 Reviews

2,179 Reviews of DePaula Chevrolet - Service Center

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September 21, 2022

Great service and always in a timely manner and pleasant staff always willing to help. More

by mhnujjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Rick Medico, Chuck Richardson
September 19, 2022

Fixed my truck in a timely fashion which is very much appreciated. I thank Dennis,Chuck and his team for delivering great service. More

by 27carver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
September 19, 2022

appointment set for 4:00pm completion time told 5:15 for scheduled oil change. Employee comes out at 5:10pm to let me know the are just now bring vehicle in to be serviced. Sat around forn2 hrs for standard More

by chaps2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
rather not say more than one persons fault
September 19, 2022

Excellent customer service! !! Everyone at DePaula does such a wonderful job. Keep up the good work!!! :) More

by HCALLAWAY91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Chuck was wonderful. He was courteous and kind. He made sure I was seen immediately and helped me figure out what was best for me. He even was so courteous that he didn’t More

by BRENNAN_DENISE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 19, 2022

The service appointment went very smoothly from scheduling the appointment to the actual wait time. More

by c.ps01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

The person that assisted me was Nice and courteous. . the service Wes quick and very professional. Thanks More

by Adriana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t have a name
September 19, 2022

DePaula Chevrolet has always professionally and articulated the needs of my vehicles throughout the years. Staff are friendly and courteous. You’re the BEST! “Like family “ recommend DePaula Che More

by Lhadams49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
September 17, 2022

Scheduling is not consistent with staffing. My car was there for 4 days! For an inspection and a couple of warranty checks that probably took 1 hour. No loaner cars provided. I’m single with n More

by MARIE.ZOGG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew
September 17, 2022

We had an appointment to have a tire plugged and placed back on the car. What was promised to be a quick job took 2 hours. That is not acceptable More

by SCHNILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
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