
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,995 reviews
Lenny is always great to deal with when at the dealership. You always feel welcomed the moment you walk into there. dealership. You always feel welcomed the moment you walk into there. More
I can’t believe 3 years passed since I leased the last time from Josh and his crew. Nice to see them again Great service I’m very pleased I have now leased 3 f 150 from depaula time from Josh and his crew. Nice to see them again Great service I’m very pleased I have now leased 3 f 150 from depaula More
Fast service with good communication. Standard service was done timely and additional issue was seamlessly covered under warranty. Standard service was done timely and additional issue was seamlessly covered under warranty. More
The sale was more my doing then their 's. There was very little discount where I expected more given the end of the month and season. The 2025 models are coming out now. I am still not sure a There was very little discount where I expected more given the end of the month and season. The 2025 models are coming out now. I am still not sure about some aspects of the truck. I was not briefed on benefits going forward until I asked. I asked for an earlier appointment to rap up the deal. I was made to wait. Time will tell if the truck meets my expectations. Free car washes going forward might be a nice benefit. More
Lenny was polite & explained what the recommendation were with no pressure. He is very customer service oriented with no pressure. He is very customer service oriented More
The moment I dropped off my vehicle I was treated with professionalism and will continue to use this service department professionalism and will continue to use this service department More
My service advisor chance Guild made my entire experience, smooth and highly professional. He is the reason I do business with this dealership. experience, smooth and highly professional. He is the reason I do business with this dealership. More
So glad we chose DePaula again — A great experience - And delivered the same same day And delivered the same same day More
Everything was wonderful from the first phone call with Ken, to the pick up date. The car looks like new! Hoping I don’t need collision repair again, but if I do, I won’t go anywhere but Depaula! It’s Ken, to the pick up date. The car looks like new! Hoping I don’t need collision repair again, but if I do, I won’t go anywhere but Depaula! It’s an hour from my home, but well worth it!! More
I will definitely consider purchasing my next vehicle from this dealership due to Luis’ help. Thank you from this dealership due to Luis’ help. Thank you More