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DePaula Ford
Albany, NY
4,990 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,990 reviews
August 14, 2024
Very Good Service, On time and through. . NEW York Inspection. Made Apt. very easy. Will be back. . NEW York Inspection. Made Apt. very easy. Will be back. More
by bbreton1
Verified CustomerEmployees Worked With
August 14, 2024
Brought a new F150 Lightning, already in the shop after 250 miles, but the main issue is lack of responsiveness and communication. They never call back, sales guy hasn’t responded to 4 messages and emails, 250 miles, but the main issue is lack of responsiveness and communication. They never call back, sales guy hasn’t responded to 4 messages and emails, Service always has to be chased, car was delivered with a cursory clean, handover was rushed, I still don’t know when I will get my truck back and the loaner car is not great. More
by ANDYAMOR
August 13, 2024
Great service team! Chance and Justin took care of everything my car needed and treated me like family Chance and Justin took care of everything my car needed and treated me like family More
by TUNICRD
August 13, 2024
Nick was extremely friendly and helpful during the process of me buying a Honda civic si. process of me buying a Honda civic si. More
by zstone
Employees Worked With
August 13, 2024
GREAT SERVICE ALL AROUND! From Josh H. To the Service and Parts Departments. Great Team! From Josh H. To the Service and Parts Departments. Great Team! More
by rdelsign
August 13, 2024
rThey gave a flawless performance, made me feel at home and valued, a great experience. and valued, a great experience. More
by JOEL.NUDI
August 12, 2024
Chance helped me during my two recent service visits. He was very knowledgable about what my vehicle needed and a pleasure to work with. Thank you Chance for helping me get my vehicle ready for a road tr He was very knowledgable about what my vehicle needed and a pleasure to work with. Thank you Chance for helping me get my vehicle ready for a road trip! Great experience as always! More
by DEBRAL.KOWALSKI
Employees Worked With
Chance
August 12, 2024
They were timely and explained everything fully. Loved the snack bar! Everything was covered for first checkup. Loved the snack bar! Everything was covered for first checkup. More
by sandroo9
Employees Worked With
August 12, 2024
Lou is a great service consultant. Alan Powell has been a great asset helping me ordering my trucks in the past and currently.Josh Halse is a knowledgeable sales consultant also. Alan Powell has been a great asset helping me ordering my trucks in the past and currently.Josh Halse is a knowledgeable sales consultant also. More
by CARSON.RICK
August 11, 2024
Excellent service. Diagnosed well and repaired timely and well. Love everyone. Particularly Chance. Bill was exactly what quoted. Diagnosed well and repaired timely and well. Love everyone. Particularly Chance. Bill was exactly what quoted. More
by jlew0204
