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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,031 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,031 reviews

September 30, 2020

Paul was wonderful to work with! He made the car buying process so easy and simple. He was helpful & efficient in answering our questions and meeting our requests. We wanted a large bow for the car as it w More

by Erikanewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi Erika! Thank you for your great review and your business. We're so glad to hear Paul was able to provide you with a positive car buying experience! We hope your daughter enjoys her new vehicle! Please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Until the next time we meet, take care!

September 29, 2020

Henry made the car buying experience wonderful. He was extremely friendly, patient, and knowledgeable. Our family absolutely love our 2021 Subaru Ascent and can't wait to take it on road trips! More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Puliusz
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi Heather! Thank you for your great review and your business. We're so glad to hear Henry was able to provide you with a positive car buying experience! Enjoy your Ascent and please let us know if there's anything else we can do for you!

September 29, 2020

Henry was wonderful to work with. He was friendly and made the process so easy. We are very happy with our new Legacy! Highly recommend! More

by RS142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Puliusz
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear Henry was able to provide you with a positive car buying experience! Enjoy your Subaru Legacy and please let us know if there's anything else we can do for you!

September 29, 2020

Paul was very easy to work with. He answered all questions and was very patient when I was trying to decide what car I wanted to get. I visited several other dealerships when trying to make my decis More

by Gna2697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear Paul was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 29, 2020

This is my fourth Subaru that I have purchased/leased from Dick Dean Subaru. I keep coming back because if their superior service & knowledgeable salespersons More

by Jpatton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon, Henry Puliusz
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your repeat business. We're so glad to hear our team was able to provide you with another positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hello, we really appreciate your great feedback! We want all our customers to feel this way when leaving our dealership! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2020

Thank you Dave Smith and Dean Team. We are totally satisfied with our new Subaru Ascent, and appreciate your kindness and patience. All thumbs up More

by Paille.donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Michael "Hershey" Harmon, Dave Smith
Sep 29, 2020 -

Dean Team Subaru Volkswagen responded

Hi Donna! Thank you for your five-star review and your business. We're so glad to hear Dave was able to provide you with a positive car buying experience and that you're enjoying your new Ascent! Please let us know if there's anything else we can do for you!

September 28, 2020

The salesperson was extremely courteous and friendly. The whole team at the dealership was helpful and knowledgeable about the vehicle that I intended to purchase, offering assistance when needed. More

by tinman36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon, Jim Happe
Sep 29, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're glad to hear our team was able to provide you with a positive car buying experience. We hope you're enjoying your new vehicle!

September 28, 2020

This was the second car we’ve bought from Paul. You’d be hard pressed to find someone more attentive or who provides better service. More

by Christian
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Dean Team Subaru Volkswagen responded

Hi Christian! Thank you for your great review and your repeat business. We're so glad to hear Paul was able to provide you with another positive car buying experience! Enjoy you upgrade and please let us know if there's anything else we can do for you!

September 27, 2020

My wife and I recently purchased a new 2021 Volkswagen Atlas and we LOVE IT! This was the second car in the past year we have bought from Richard Gotsch in New Volkswagen sales at Dean Team VW and he is G More

by eas04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Gotsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Weissgerber
Sep 29, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your five-star review and your repeat business. We are so glad to hear Richard was able to provide you with another positive car buying experience and that you're loving your new Atlas! Have a great day!

September 25, 2020

I would recommend Dean Team to everyone. They got worked with me and got me into a car the same day. Very friendly, office was nice and clean, customer service excellent. Working with Wes was amazing! More

by Brittnayj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Dean Team Subaru Volkswagen responded

Brittnay, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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