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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,445 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,445 reviews

April 28, 2020

New Car Purchase This was the smoothest and most pleasant vehicle purchase I have ever had. Sam was very nice to work with and professional at all times. More

by nfreisinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're so glad to hear that Sam was able to provide you with your best car buying experience yet! Enjoy your new ride - thank you for choosing Dean Team.

April 28, 2020

Super Experience Richard and Jim made the buyer experience as smooth as it could possibly be. Thanks guys and I look forward to using you on my next purchase. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch, Jim Happe
Apr 28, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad to hear Richard and Jim were able to provide you with a positive car buying experience and have already earned your future business as well. Enjoy your new VW, thank you for choosing Dean Team!

April 27, 2020

Richard and Jason were very helpful Richard went the extra mile to make sure our buying experience went well. He made sure the car was available and adjusted his personal schedule to me More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Gotsch
Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, Bruce! We're glad to hear Richard and Jason were able to provide you with a positive car buying experience. Enjoy your new VW!

Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Bruce, thank you so much for your feedback! Richard will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 27, 2020

Tony Wright is the best sales agent you can ever find! This was the third Subaru we bought there, and it’s been our biggest pleasure to work with Tony all three times. He is amazing and we definitely reco More

by Julius1906
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wright
Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review and your repeat business! We're glad to hear that Tony was able to provide you with a third positive experience. Enjoy the upgrade!

Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Julius, thank you for your kind review; we are happy to pass along your comments to Tony here at Dean Team Subaru! Thanks again for the recommendation, and have an amazing day!

April 26, 2020

Wes G. Was awesome! He worked with us and helped with our concerns and answered all of our questions. This was my second purchase from Dean Team Subaru Volkswagen. I will continue to buy from here. There wer More

by Kevin and Amanda W.
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Kevin and Amanda! Thank you for your great review. We're so glad to hear that you had another positive car buying experience with our dealership and that we've earned your business moving forward! Enjoy the upgrade!

Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Wes here at Dean Team Subaru! Thank you so much for choosing Dean Team Subaru as your first choice for service!

April 26, 2020

I had an extremely positive experience working with Adam and Michael. Both were very friendly, knowledgeable, and helpful. After going to many dealerships, working with these guys was breath of fresh air. More

by JT
Recommend Dealer
Yes
Employees Worked With
Adam Smith, Michael "Hershey" Harmon
Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi JT! Thanks for your great review! We're glad to hear Adam and Michael were able to provide you with a positive car buying experience. Enjoy the new ride!

Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Jt, we're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. Thank you so much for choosing Dean Team Subaru as your first choice for service!

April 26, 2020

Working with Wes was by far the easiest vehicle purchase I have made. Not only was he straightforward, he was efficient with all the paperwork. We were not at the dealership for hours going back and forth o More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, Kevin! We're so glad to hear Wes was able to provide you with a positive experience and earn your business moving forward! Enjoy the new vehicle.

Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Kevin, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 24, 2020

Once again, Dean Team delivers. I bought my first car from there 13 years ago and I was impressed with their direct, down to earth style of communicating. Every person I encountered was fantastic to work More

by erinmacauley22
Recommend Dealer
Yes
Employees Worked With
Chase Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Erin! Thanks for your great review and your repeat business! We're glad to hear you had another positive car buying experience with our dealership. Enjoy the upgrade!

April 23, 2020

Very comfortable experience. Here is a message I sent to the owner of the Dealership: Hello Mr. Dean, I do not often do this, but I wanted you to know that I was so happy I p More

by Ed Keck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
Apr 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Ed! Thank you so much for taking the time to share your great experience with us. We are so glad to hear that Adam and John were able to provide you with such a positive car buying experience. Enjoy your new Forester!

April 22, 2020

Very easy to work with this dealer. Everything went very smoothly and everyone was very nice and respectful. The only issue is that the recall work should have been done before I took t More

by haptrac58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Michael "Hershey" Harmon
Apr 23, 2020 -

Dean Team Subaru Volkswagen responded

Hi, we're happy you found our staff to be so nice and respectful during your experience here at Dean Team Subaru. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

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