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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,445 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,445 reviews

March 28, 2020

Dean Team Subaru and Adam Smith in particular were an absolute pleasure to work with! This was my first purchase of a Subaru and I felt absolutely no pressure to buy anything. My wife and I are having tw More

by cadkins1214
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
Mar 29, 2020 -

Dean Team Subaru Volkswagen responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 28, 2020

Most pleasurable car purchase ever Car buying is typically not fun, typically time consuming and frustrating. Jim Happe at Dean Team VW was truly interested in what I wanted. No pressur More

by ronsjetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Jim Happe
Mar 28, 2020 -

Dean Team Subaru Volkswagen responded

Ronsjetta, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 27, 2020

excellent experience adam smith was very helpful , courteous in showing me the different how to's with my Subaru which came in quicker than expected. We were 100% overall More

by edandgeorgian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith, Mark McNulty, Pete Ostlund
Mar 28, 2020 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

March 27, 2020

Smooth and easy buying experience Wes and Mike were knowledgeable and helpful which made the buying experience easy and painless..Both went above and beyond to help complete our purcha More

by Ron.
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
March 27, 2020

John Biermamn was easy to work with, was knowledgeable and professional. He made our used car purchasing experience go lot smoother than I had anticipated. More

by Babirami76
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Biermann, Pete Ostlund
March 27, 2020

I can not put into words, how (AWESOME!!) this dealership is. A huge shout out to Jason, Andrew, and Adam. Very profeciant, honest, up front. They work very hard to make sure you get the absolute best deal p More

by Teampitbull52
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Scheetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
Mar 28, 2020 -

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2020

Off to a GREAT Start; Best Service Experiecne Ever (!) I recently had the 30K service performed on my 2017 Subaru Legacy at Dean Team Subaru; this was my first visit to this dealership. I was promptly gre More

by Dennis A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Dennis! We're so glad Annie, Eric, and our Service Tech were able to provide you with a positive service experience. We hope to see you back the next time you're in need! Have a great day!

March 26, 2020

excellent experience Wes was our salesperson for a used Outback. His service was excellent. One of the keys was missing-- he search for it and not finding ordered a new on More

by kmannjjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're glad to hear Wes was able to provide you with a positive car buying experience with your Outback and that he was able to quickly and conveniently get you a second key ordered! Enjoy your new vehicle.

March 25, 2020

Very positive Tony Wright made buying our Forester very easy and pleasant experience. We felt very comfortable with the test drive and all the information about t More

by kmwindler
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wright
Mar 25, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad to hear Tony was able to provide you with an easy and pleasant car buying experience and make you feel confident about choosing Dean Team! Enjoy your new Forester!

March 24, 2020

This is the second Subaru I have purchased through Dean Team, both times has been a pleasant experience. Adam Smith was an excellent sales person, no pressure, simple forward experience about the particul More

by Cargal Alyce 1234
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Mar 25, 2020 -

Dean Team Subaru Volkswagen responded

Hi Alyce, thank you for your great review and for choosing Dean Team a second time! We're glad to hear Adam was able to provide you with a positive car buying experience and have your new vehicle delivered straight to your home. Enjoy your new Subaru!

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