Dean Team Subaru Volkswagen

Pleasant Trade-in I traded in my Avalon for Subaru Forester. I was pleased with the trade-in value I received. The Sales Rep. was new at form processing, but after a fe I traded in my Avalon for Subaru Forester. I was pleased with the trade-in value I received. The Sales Rep. was new at form processing, but after a few tries he got the forms corrected. The people at Dick Dean were very friendly, and I was at ease transacting my business. More

Jim was awesome!! When I first arrived we came out to help me with my stroller and he was very welcoming. He was easy to talk to and quick to answer my questions. He was excited for me to purchase a new help me with my stroller and he was very welcoming. He was easy to talk to and quick to answer my questions. He was excited for me to purchase a new car that would keep my baby girl safe. He did not pressure me into anything simply walked through ever step and help me think through everything. AMAZING! I will definitely come to him again when needed! More

Two for one and done! Admittedly, I know our salesperson, Wes Gallegos. I know him to be a man of integrity who genuinely cares. We had two vehicles we wanted to trade in. Admittedly, I know our salesperson, Wes Gallegos. I know him to be a man of integrity who genuinely cares. We had two vehicles we wanted to trade in. Wes made it easy, even in uneasy times. We looked at a couple different cars. Wes gave us knowledgeable and helpful information on both. We went with the Outback and we love it! Mark McNulty, the finance manager, what a nice and genuine person. Glad we got to know you. One problem, or so we thought, our new to us Subaru had a badge on the back we had not noticed. Our nineteen year old son quickly pointed it out. It said, "my 3rd Subaru". I thought for a moment, well I had one 30 years ago...then it hit me...my name was on the title of my daughter's first car(a 2001 Outback). Not to take anything away from God's grace, the design of that Subaru helped her to walk away from an accident that could have taken her life! Problem solved, My 3rd Subaru! Wes and Mark, thank you! More

A surprisingly simple, hassle-free experience We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right question We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right questions to determine what we wanted. We communicated very simply with a couple of phone calls and texts. Paul had multiple cars for us to choose from and had a couple staged for us to test drive. There was a casual simplicity to the test driving experience. Paul encouraged us to take all the time we needed. We love the Crosstrek! Additionally, he easily answered our questions about the differences between each vehicle to help us make a purchasing decision. We (well I) had a hard time deciding between the top two (2) cars. Paul was very patient while I waffled and did whatever he could to help me sort through it and decide. At the end of the day, we worked with Mike Harmon on the financial transaction. Mike was very friendly and respectful. He professionally covered all of the details and made sure we understood everything by answering our questions. Again, this part of the experience was pretty simple. The next morning, we picked up our new car. We can't say enough great things about Adam Smith and how he reviewed all of the features of our new car with us. Adam was friendly and down to earth while exhibiting a professional mannerism that simply said, "I love Subaru!". We explained to Adam that we like to kayak and wanted to understand our options for protecting our key fobs while on the water. He explained how pin code access works and demonstrated how to use the manual key can also be used. Adam was patient with me as I asked questions about each feature he reviewed. I never felt rushed and no question was a bad one. Thank you Paul, Mike and Adam! We will be telling all of our friends and family about the surprisingly simple and refreshingly friendly vehicle purchasing experience we had at Deam Team Subaru! More

Great Experience Highly recommend working with Jim Happe! He was kind, knowledgeable and patient. He took his time to help us make sure we found the best vehicle for Highly recommend working with Jim Happe! He was kind, knowledgeable and patient. He took his time to help us make sure we found the best vehicle for our family. We were very pleased and love our new Atlas!!! More

Patient and Informative I just purchased a 2020 Subaru Impreza Sport Sedan from Dean Team and couldn't be happier! I built my car and Chris Smith kept me in the loop on progr I just purchased a 2020 Subaru Impreza Sport Sedan from Dean Team and couldn't be happier! I built my car and Chris Smith kept me in the loop on progress and ETA for pick up. The car came in weeks early and Chris worked to have my tint put on before i drove off with my new ride. Couldn't be happier with the service provided and patience to walk me through all the great stuff the car is equipped with! Jason Moore helped guide me through the finances and find a great deal for me.....sorry about your printer man! The whole process was great from the time i walked onto the lot to the time i drove away. Thanks! More

Quick and Pleasant I perused car dealerships in Missouri and Dean Team had just what I wanted; a 2019 used Subaru Impreza with all the safety features I wanted. Chase D I perused car dealerships in Missouri and Dean Team had just what I wanted; a 2019 used Subaru Impreza with all the safety features I wanted. Chase Duke called me just after I email the dealership and we arranged to meet the next day. Everything was ready for my test drive and I bought it. More

This man searched tirelessly til he found the EXACT match ! This is the best experience I have ever had in car shopping. Obviously the products are excellent---but what makes this sales team a cut above the oth This is the best experience I have ever had in car shopping. Obviously the products are excellent---but what makes this sales team a cut above the others is the focus on listening to my individual preferences (which were out of the ordinary. )They went out of their way to double-search their inventory and made sure I ended up with my unusual requests. I wanted a particular set of features and they presented every car that included what I asked for, even to the extent of offering to add leather seats to the vehicle in the color I chose if necessary. Generous with time and attention to detail, they actually cared about what I needed in my car. What they found for me far surpassed my hopes in every possible way. I could not be happier with the deal that I got. Attitude is everything, guys. What a work ethic! The entire team stayed way beyond closing time to get all my papers in order. People and product! No wonder you guys are successful. More

I have purchased my last 2 vehicles and my mom’s past two Vehicles from the Dean Team in Ballwin. Paul Biermann has helped me on all those purchases and has made it very easy. He is always available for su Vehicles from the Dean Team in Ballwin. Paul Biermann has helped me on all those purchases and has made it very easy. He is always available for support and has earned my trust. If you are looking for a new or used vehicle, you will not be disappointed in reaching out to him. The entire Dean Team experience has gone beyond my expectations. More