Dean Team Subaru Volkswagen

Great Experience Highly recommend working with Jim Happe! He was kind, knowledgeable and patient. He took his time to help us make sure we found the best vehicle for Highly recommend working with Jim Happe! He was kind, knowledgeable and patient. He took his time to help us make sure we found the best vehicle for our family. We were very pleased and love our new Atlas!!! More

A surprisingly simple, hassle-free experience We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right question We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right questions to determine what we wanted. We communicated very simply with a couple of phone calls and texts. Paul had multiple cars for us to choose from and had a couple staged for us to test drive. There was a casual simplicity to the test driving experience. Paul encouraged us to take all the time we needed. We love the Crosstrek! Additionally, he easily answered our questions about the differences between each vehicle to help us make a purchasing decision. We (well I) had a hard time deciding between the top two (2) cars. Paul was very patient while I waffled and did whatever he could to help me sort through it and decide. At the end of the day, we worked with Mike Harmon on the financial transaction. Mike was very friendly and respectful. He professionally covered all of the details and made sure we understood everything by answering our questions. Again, this part of the experience was pretty simple. The next morning, we picked up our new car. We can't say enough great things about Adam Smith and how he reviewed all of the features of our new car with us. Adam was friendly and down to earth while exhibiting a professional mannerism that simply said, "I love Subaru!". We explained to Adam that we like to kayak and wanted to understand our options for protecting our key fobs while on the water. He explained how pin code access works and demonstrated how to use the manual key can also be used. Adam was patient with me as I asked questions about each feature he reviewed. I never felt rushed and no question was a bad one. Thank you Paul, Mike and Adam! We will be telling all of our friends and family about the surprisingly simple and refreshingly friendly vehicle purchasing experience we had at Deam Team Subaru! More

Patient and Informative I just purchased a 2020 Subaru Impreza Sport Sedan from Dean Team and couldn't be happier! I built my car and Chris Smith kept me in the loop on progr I just purchased a 2020 Subaru Impreza Sport Sedan from Dean Team and couldn't be happier! I built my car and Chris Smith kept me in the loop on progress and ETA for pick up. The car came in weeks early and Chris worked to have my tint put on before i drove off with my new ride. Couldn't be happier with the service provided and patience to walk me through all the great stuff the car is equipped with! Jason Moore helped guide me through the finances and find a great deal for me.....sorry about your printer man! The whole process was great from the time i walked onto the lot to the time i drove away. Thanks! More

Quick and Pleasant I perused car dealerships in Missouri and Dean Team had just what I wanted; a 2019 used Subaru Impreza with all the safety features I wanted. Chase D I perused car dealerships in Missouri and Dean Team had just what I wanted; a 2019 used Subaru Impreza with all the safety features I wanted. Chase Duke called me just after I email the dealership and we arranged to meet the next day. Everything was ready for my test drive and I bought it. More

This man searched tirelessly til he found the EXACT match ! This is the best experience I have ever had in car shopping. Obviously the products are excellent---but what makes this sales team a cut above the oth This is the best experience I have ever had in car shopping. Obviously the products are excellent---but what makes this sales team a cut above the others is the focus on listening to my individual preferences (which were out of the ordinary. )They went out of their way to double-search their inventory and made sure I ended up with my unusual requests. I wanted a particular set of features and they presented every car that included what I asked for, even to the extent of offering to add leather seats to the vehicle in the color I chose if necessary. Generous with time and attention to detail, they actually cared about what I needed in my car. What they found for me far surpassed my hopes in every possible way. I could not be happier with the deal that I got. Attitude is everything, guys. What a work ethic! The entire team stayed way beyond closing time to get all my papers in order. People and product! No wonder you guys are successful. More

I have purchased my last 2 vehicles and my mom’s past two Vehicles from the Dean Team in Ballwin. Paul Biermann has helped me on all those purchases and has made it very easy. He is always available for su Vehicles from the Dean Team in Ballwin. Paul Biermann has helped me on all those purchases and has made it very easy. He is always available for support and has earned my trust. If you are looking for a new or used vehicle, you will not be disappointed in reaching out to him. The entire Dean Team experience has gone beyond my expectations. More

It was a pleasure doing business with Dean Team! I purchased a Subaru, and their staff helped me through the whole process. Will definitely be back!! purchased a Subaru, and their staff helped me through the whole process. Will definitely be back!! More

Overall Great Experience DT SV Ballwin was recommended to us by a friend, and Ryan specifically. He and the team there were very patient and helpful throughout the entire DT SV Ballwin was recommended to us by a friend, and Ryan specifically. He and the team there were very patient and helpful throughout the entire process. Would recommend and work with them again. More

Happy! John Bierman in the "used car department".... Very nice man! Never acted like "car salesman"! He was just very nice and very kind. The Buick Encore John Bierman in the "used car department".... Very nice man! Never acted like "car salesman"! He was just very nice and very kind. The Buick Encore that I purchased was the "best-deal-going" for all the shopping that I did. I feel the price was fare and did not feel pressured or taken advantage of. The Loan guy.. Jason Moore was kind as well. His computer was not cooperating, but still found a way to get me out of the dealership in time to make it to work. I am very pleased with both gentleman ... and the dealership. They did fail to have an inspection completed before my purchase... and I had to return to get that done... but it was a minor hiccup... More