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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,428 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,428 reviews

November 25, 2019

Very easy going team. Very knowledgeable about all of their products. They bring you a car that you are actually looking for instead of messing around. I'm very happy with my purchase and brand new car. More

by britsohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Little
Nov 25, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad our team was able to provide you with a positive car buying experience! Enjoy your new VW!

Nov 26, 2019 -

Dean Team Subaru Volkswagen responded

Britsohn, we're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2019

Dealership was fresh and clean. Salesperson was friendly but low pressure. Sales tactics seemed pure and focused on customer’s needs. Great experience and I would highly recommend. More

by jasonhoberman
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Smith (#subarusmith)
Nov 25, 2019 -

Dean Team Subaru Volkswagen responded

Hi Jason! Thank you so much for your great review! We're glad Chris was able to provide you with a positive car buying experience. Enjoy your new Subaru!

Nov 26, 2019 -

Dean Team Subaru Volkswagen responded

Jason, we are so happy to read such a great review about Dean Team Subaru! We hope you continue to choose us for all your automotive needs! Take care!

November 23, 2019

Jim Happe was excellent throughout the entire car buying process. He never pressured me to buy and was totally understanding, thoughtful, and beyond helpful. If you go to Dean Team VW ask for Jim. He’s y More

by rmeadows10
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Jim Happe
Nov 25, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Ryan! We're so glad to hear that Jim was able to provide you with a positive car buying experience!

Nov 26, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2019

Great experience Wes and everyone we came in contact with buying the car was very helpful, and made the process easy. Overall great experience would highly recommend t More

by schrage2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad Wes was able to provide you with a positive car buying experience and we appreciate you sharing your experience with others!

Nov 26, 2019 -

Dean Team Subaru Volkswagen responded

We strive for a high level of customer satisfaction in all aspects of our dealership and we are glad your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 22, 2019

Great buying experience Dealership was clean and accessible. Sales team was attentive without being pushy, very knowledgeable about the product they were selling and answered More

by mkrob23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, J.D. Daugherty
Nov 25, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your great review and for choosing Dean Team! We're glad our team was able to provide you with a positive car buying experience.

Nov 26, 2019 -

Dean Team Subaru Volkswagen responded

Hi Srouabhia, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 22, 2019

The Dean team made the process of purchasing a vehicle a great experience. The sales team was very helpful, friendly, respectful and with a “no pressure” attitude. I felt like I paid a very fair price on t More

by Donwortham
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Biermann
Nov 25, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your positive review! We're glad our team was able to provide you with a great experience!

Nov 26, 2019 -

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 21, 2019

I had to make a quick decision on what car to buy and Dean Team made the process easy and seamless. Rocco was very knowledgeable and they worked with me to get the exact car I wanted. More

by AW
Recommend Dealer
Yes
Employees Worked With
Rocco Moore
Nov 21, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your review! We're glad Rocco was able to provide you with a positive experience and get you in the car you wanted. Customer service is very important to us and we'd love to know how we could've earned that fifth star from you. If you have a minute, please call our Sales Manager, Carl, at 636-227-0100.

Nov 22, 2019 -

Dean Team Subaru Volkswagen responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Aw. Thank you so much for your kind review; we are happy to pass along your comments to Rocco and the team here at Dean Team Subaru! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 20, 2019

Best Car Buying Experience I've Ever Had I felt right at home when I walked into Dean Team Volkswagen. Rocco Moore was a great salesperson to deal with and wasn't pushy at all. He felt more l More

by Andrew B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Mark McNulty, Rocco Moore, Jim Happe
Nov 20, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, Andrew! We're glad our team was able to get you into the car you'd been wanting!! Enjoy your new Golf R.

November 18, 2019

Car purchasing made easy Originally was going to buy a used Passat but then was given a good deal on a lease option for new Passat. I had a color in mind and Michael and the D More

by b747flyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon
Nov 18, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad Michael was able to provide you with your options and help you find the best deal for what you were looking for. Enjoy your new Passat!

November 18, 2019

Great service The team was great at timely responses to our inquires, and had everything ready to go on the day of pick up! Would recommend checking them out! More

by GJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ostlund
Nov 18, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad Pete was able to provide you with a positive car buying experience! Enjoy your new Subaru!

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