
Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,439 reviews
Great buying experience JD was very professional and knowledgeable. Showed me what I needed to know about the car to make an informed buying decision. Low key, no hassle bu JD was very professional and knowledgeable. Showed me what I needed to know about the car to make an informed buying decision. Low key, no hassle buying experience. More
Everything about our experience was great. Paul Biermann helped us get the jeep we wanted. He answered every question. The jeep didn't have a car manual so he went online found one and even droppe Biermann helped us get the jeep we wanted. He answered every question. The jeep didn't have a car manual so he went online found one and even dropped it off at our home. Would definitely go back to buy our next family vehicle. More
Knowledgeable Sales Rep Who Knew How to Listen I do not like car shopping and especially the haggling. Adam and I connected via the website. We exchanged emails in which he actually listened to wh I do not like car shopping and especially the haggling. Adam and I connected via the website. We exchanged emails in which he actually listened to what I wanted and followed up with answers. We also had a few phone calls in which we talked through a few issues. He even ran numbers so I had a deal 99% done before I came in. He was a pleasure to work with and I recommend seeking him out. The only reason the dealership doesn't get 5 stars from me is the paperwork part. After Adam and I reached a deal, I had to wait an hour to see a finance guy on a Monday morning. It seems to me that the actual purchase should be the easiest part and not the longest part of my visit. More
Excellent customer service. Personal, professional touch. My wife and I felt completely comfortable during the whole process. We were allowed ample time to test drive the vehicle, and all our questions and c My wife and I felt completely comfortable during the whole process. We were allowed ample time to test drive the vehicle, and all our questions and concerns were answered promptly. The dealership even offered to let us take the vehicle home, before closing the sale, for further inspection. Myles's patience and overall demeanor were a key factor in our purchase of this vehicle. Jason in finance, was friendly, crisp and informative through the finance and signing of the documents. Thank you! More
Great experience with Dean Team Subaru Volkswagen In late October of this year I decided to trade my 2017 Subaru Outback for a 2019 model. The problem was there was no inventory of the specific model In late October of this year I decided to trade my 2017 Subaru Outback for a 2019 model. The problem was there was no inventory of the specific model that I needed. John Ostland and Matt the sales manager found the right model for me out of the area and they quickly struck a deal to my satisfaction for both the trade-in and purchase. I was very happy with my entire experience and would recommend their dealership to anyone. More
Needed a new car Worked with honest, straightforward, low pressure salesman. Would recommend this dealership to anyone wanting a positive purchasing experience, who u Worked with honest, straightforward, low pressure salesman. Would recommend this dealership to anyone wanting a positive purchasing experience, who understands and listens to your needs, More
Smooth and easy Our salesperson, Michael "Hershey" Harmon made our purchase of our previously owned car very smooth and easy. Our experience at the Dean team was no Our salesperson, Michael "Hershey" Harmon made our purchase of our previously owned car very smooth and easy. Our experience at the Dean team was not complicated and time effective. More
First rate experience, on a great little car. Best car buying experience I have ever had beginning to end. The car was better than I expected and the price was more than fair. Michael Harmon was a Best car buying experience I have ever had beginning to end. The car was better than I expected and the price was more than fair. Michael Harmon was a great salesman and dealt with all of the annoying and tedious finance stuff. I didn't have to deal with the finance people at all until it was time to sign. Thanks again guys, you have a future customer here. More
Hassle-free Purchasing Experience Pete Ostlund was a pleasure to deal with when purchasing my new car. He is friendly, direct, and listened to exactly what I wanted. He did not try t Pete Ostlund was a pleasure to deal with when purchasing my new car. He is friendly, direct, and listened to exactly what I wanted. He did not try to convince me to purchase services or goods that I didn't want. This was a hassle-free transaction, the most pleasant car-buying experience I've ever had. More
Quick and easy with great service Visited the Dean Team to lease a new VW. Told Richard what we were looking for and what we were willing to pay. Within 2 hours were driving away in Visited the Dean Team to lease a new VW. Told Richard what we were looking for and what we were willing to pay. Within 2 hours were driving away in exactly what we wanted. More