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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,439 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,439 reviews

November 07, 2019

Great buying experience JD was very professional and knowledgeable. Showed me what I needed to know about the car to make an informed buying decision. Low key, no hassle bu More

by Mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
Nov 11, 2019 -

Dean Team Subaru Volkswagen responded

Mike, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

November 07, 2019

Everything about our experience was great. Paul Biermann helped us get the jeep we wanted. He answered every question. The jeep didn't have a car manual so he went online found one and even droppe More

by Tom & Kristi Malawey
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Nov 07, 2019 -

Dean Team Subaru Volkswagen responded

Hi Tom, thank you for taking the time to leave a review for us at Dean Team Subaru. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

November 07, 2019

Knowledgeable Sales Rep Who Knew How to Listen I do not like car shopping and especially the haggling. Adam and I connected via the website. We exchanged emails in which he actually listened to wh More

by rchsmmns1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Nov 07, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad Adam was able to provide you with a positive experience. We're sorry that the paperwork took such a long time, we always try our best to be timely and efficient and hope to prove that to you the next time you're in the market.

November 07, 2019

Excellent customer service. Personal, professional touch. My wife and I felt completely comfortable during the whole process. We were allowed ample time to test drive the vehicle, and all our questions and c More

by Max Bierman
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Max! We're glad you had a positive experience with Myles and Jason. Enjoy your new vehicle!

November 06, 2019

Great experience with Dean Team Subaru Volkswagen In late October of this year I decided to trade my 2017 Subaru Outback for a 2019 model. The problem was there was no inventory of the specific model More

by Geoff P.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff, Matt Kuhn
Nov 07, 2019 -

Dean Team Subaru Volkswagen responded

Geoff, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dean Team Subaru. We're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 06, 2019

Needed a new car Worked with honest, straightforward, low pressure salesman. Would recommend this dealership to anyone wanting a positive purchasing experience, who u More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
Nov 06, 2019 -

Dean Team Subaru Volkswagen responded

Hi Patty! Thank you for your great review. We're glad Richard was able to provide you with a positive car buying experience! Congratulations on your new VW!

November 06, 2019

Smooth and easy Our salesperson, Michael "Hershey" Harmon made our purchase of our previously owned car very smooth and easy. Our experience at the Dean team was no More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon
Nov 07, 2019 -

Dean Team Subaru Volkswagen responded

Nancy, we're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. Thank you for your kind review; we are happy to pass along your comments to the team here at Dean Team Subaru! We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

November 06, 2019

First rate experience, on a great little car. Best car buying experience I have ever had beginning to end. The car was better than I expected and the price was more than fair. Michael Harmon was a More

by Abe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Nov 07, 2019 -

Dean Team Subaru Volkswagen responded

Hi Abe, we're happy we could meet your expectations! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Dean Team Subaru. We're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

November 06, 2019

Hassle-free Purchasing Experience Pete Ostlund was a pleasure to deal with when purchasing my new car. He is friendly, direct, and listened to exactly what I wanted. He did not try t More

by Forester
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ostlund
Nov 07, 2019 -

Dean Team Subaru Volkswagen responded

Forester, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dean Team Subaru. We're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. Thank you for your kind review; we are happy to pass along your comments to the team here at Dean Team Subaru! We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

November 05, 2019

Quick and easy with great service Visited the Dean Team to lease a new VW. Told Richard what we were looking for and what we were willing to pay. Within 2 hours were driving away in More

by JulieOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Richard Gotsch
Nov 05, 2019 -

Dean Team Subaru Volkswagen responded

Hi Julie! Thank you for your great review. We're glad to hear that Richard was able to help you find exactly what you were looking for, and quickly! We look forward to working with you again when your lease is up!

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