
Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Tire Pressure I was able to come in to the dealership for them to check my tire pressure’s. They were very accommodating, inflated and deflated quickly and in the p I was able to come in to the dealership for them to check my tire pressure’s. They were very accommodating, inflated and deflated quickly and in the process told me that I needed a new lightbulb for my left headlamp. Can’t say enough about how accommodating everyone was. Great personnel! More
Professional and ready to earn business I was shopping my options and had already test driven competitors. I have been considering a BRZ from Subaru for a few years. However, when I visite I was shopping my options and had already test driven competitors. I have been considering a BRZ from Subaru for a few years. However, when I visited this dealership I was leaning towards a competitor (Mazda) that was heavily marking down their vehicles at the time. The vehicle I left with from Subaru had extra options I wasn't originally interested in, but after getting a good deal I was willing to pay for the extras. Dayo was great on the test drive, and let me go a few extra miles to feel it out on the highway. This was probably what convinced me to make the deal. I wouldn't have been sold on it without experiencing the car running up to highway speed and probably wouldn't have taken the vehicle without an unrealistic deal. Matt was also helpful in working the terms into something that met my needs. For this car, a lease worked best for my needs and he was able to get me some terms I was happy with. Jason was extremely efficient and easy to work with. He answered my questions readily and with confidence. If I am in the area and need to buy a vehicle again, I would like to do business with this team again. More
Great service as always My family has purchase about 5 or 6 cars from Wes Gover years and he continues to keep up the same great customer service over the years. whenever we My family has purchase about 5 or 6 cars from Wes Gover years and he continues to keep up the same great customer service over the years. whenever we need anything he's the first we go to! Thanks once again Wes! More
Great experience Bought our 2016 Challenger from here. And our salesman Paul was the best. No pressure at all and answered all of our questions, and the deal was mad Bought our 2016 Challenger from here. And our salesman Paul was the best. No pressure at all and answered all of our questions, and the deal was made in awesome time. So if you in the market for a vehicle, absolutely stop in and ask for Paul. Just to note, the entire staff was extremely friendly. Awesome experience!!!! More
Software malfunction I had a glitch in my software on my vehicle. The dean team crew got me and and had it fixed within a day! Stellar service. Highly recommend! I had a glitch in my software on my vehicle. The dean team crew got me and and had it fixed within a day! Stellar service. Highly recommend! More
Best Car Buying Experience I've Ever Had I was contacted by Richard Gotsch shortly after researching new cars on TrueCar.com. I had been working with a local dealership for a week, but they w I was contacted by Richard Gotsch shortly after researching new cars on TrueCar.com. I had been working with a local dealership for a week, but they weren't very helpful with locating the specific car I desired, and refused to come down on price. At first I was skeptical about working with a dealership more than 2 hours away. However, Richard went to work for me immediately. He assured me he could get me the car I wanted, and his initial price he stated for the car blew me away. I wanted a very particular car, and it took a couple of days to locate it, but Richard came through exactly as he promised; all the while keeping me updated on the search on a daily basis. Richard and I agreed upon car price, as well as trade-in value, all via phone and text message. Once we agreed, he set the process in motion to get the car shipped to his dealership. When the car arrived, we made an appointment, and I made the trip to Ballwin, MO to finish the deal. Upon arriving at the dealership, I was blown away by how beautiful and modern the dealership was. Richard met me at the door and showed me around. When we got to his office, the paperwork was all ready and in order. Every dollar amount on the paperwork was exactly as we agreed to over the phone; down to the penny. The whole process took just over an hour, and I was set to leave. However, Richard refused to let me go without first taking me out to the vehicle and giving me a very thorough overview of all the features, and showing me how to use all the systems on the car. On top of the fantastic treatment I received, the dealership offers all kinds of additional perks. If you live in the area, you get free car-washes, free vehicle inspections, and lots more for the life of the vehicle. If you are in the market for a new Subaru or Volkswagen, go talk to Richard today! You won't regret it. More
Dean Team earned our business AGAIN There is a reason I keep going back to Dean Team when it's time for a car purchase. From start to finish, the buying experience is the best by a mile There is a reason I keep going back to Dean Team when it's time for a car purchase. From start to finish, the buying experience is the best by a mile. There is no pressure, they're courteous and respectful of your time, and truly work to have a satisfied customer. We just purchased a 2018 Subaru Outback from Ryan and couldn't be happier. Drew was extremely helpful and knowledgeable about the features on the car, and Dustin made the final finance process and purchase of car the fastest I've ever experienced. I wouldn't buy anywhere else. More
Amazing service!! I can’t begin to express my happiness with Wes and the Dean Team. They go above and beyond for their customers!! So grateful!!! i will never go to ano I can’t begin to express my happiness with Wes and the Dean Team. They go above and beyond for their customers!! So grateful!!! i will never go to another dealership for my auto needs. More
Treat you like a Rock Star -Customer Services Stopped by the VW dealership to learn about the 2018 Tiguan. Richard Gotsch was so knowledgeable about the care and features. Selection, price and cus Stopped by the VW dealership to learn about the 2018 Tiguan. Richard Gotsch was so knowledgeable about the care and features. Selection, price and customer services were incredible. The paperwork and financing paperwork was actually an enjoyable experience. More
Went above and beyond to get us what we wanted! Wes and Phil took the time to find us the exact vehicle we wanted! Wes was very communicative and responsive throughout the process and effectively an Wes and Phil took the time to find us the exact vehicle we wanted! Wes was very communicative and responsive throughout the process and effectively answered all of our questions along the way. They were both very patient with us and worked with us to get a deal that made us extremely happy! We would recommend this dealership to anyone and are very grateful for the personalized service we received from both Wes and Phil. 5 stars in all areas of our experience!! Thank you! More