Dean Team Subaru Volkswagen

A NERVOUS BUYER I CHECKED OUT THREE SUBARU DEALERSHIPS PRIOR TO EMPLOYING JD DAUGHERTY AT THE DEAN TEAM TO HELP ME PURCHASE MY FIRST SUBARU. HAVING READ CONSUMERS R I CHECKED OUT THREE SUBARU DEALERSHIPS PRIOR TO EMPLOYING JD DAUGHERTY AT THE DEAN TEAM TO HELP ME PURCHASE MY FIRST SUBARU. HAVING READ CONSUMERS REPORT AND ENCOURAGED BY FAMILY AND FRIENDS TO CHECK OUT SUBARU, I WAS CONVINCED THAT WAS THE PRODUCT FOR ME. I WAS PLEASED WITH DJ HAVING THE DESIRE TO REALLY LISTEN, AND CARE THAT I WAS SERVED WELL. THERE WAS GREAT FOLLOWUP.. HAD A QUIRKY ADJUSTMENT NEEDED.. DJ WAS GIVEN THE SUPPORT BY HIS MANAGER TO ENSURE ME I WOULD BE GIVEN ALL SERVICE NEEDED TO CORRECT THE PROBLEM. IT WAS CORRECTED TIMELY AND I WAS GIVEN A COMPARABLE LOANER CAR. BEING SOMEONE WHO WAS USED TO DOING THESE MAJOR PURCHASES AS A COUPLE,, NOW BEING ALONE WITH THE RECENT DEATH OF MY HUSBAND, THIS WAS A SCAREY ADVENTURE THAT WAS A GOOD EXPERIENCE. A L S O: I WANT TO GIVE KUDOS TO RICK IN FINANCING . LAST BUT NOT LEAST, ANNIE THOMPSON IN SERVICE WHO WENT WAY OUT OF HER WAY TO MAKE SURE I WAS WELL TREATED.. SHE DROVE MY LONER OUT AND PICKED UP MY CAR WHICH WAS NO LITTLE JAUNT ON HER DAY OFF !! A BIG DEAL TO ME TO HAVE SUCH SERVICE !!! "LOVE IS WHAT MAKES SUBARU A SUBARU" "LOVE IS WHAT MAKES A SUBARU A SUBARU !" More

Found my car guy Ryan Troll, Scott Roberts, and Dustin Westhoff were great to work with! I bought a Tiguan and absolutely love it! The customer service was fantastic a Ryan Troll, Scott Roberts, and Dustin Westhoff were great to work with! I bought a Tiguan and absolutely love it! The customer service was fantastic and they made my car buying experience great! More

no pressure Ryan was honest and informative. Once we decided on our new car - he made it happened easily and quickly. thank you - I love my new car! Ryan was honest and informative. Once we decided on our new car - he made it happened easily and quickly. thank you - I love my new car! More

Our first Subaru We walked into the Dean Team Subaru showroom unannounced. JD Daugherty met us at the front door. Instead of our feeling "on guard" he made us feel at We walked into the Dean Team Subaru showroom unannounced. JD Daugherty met us at the front door. Instead of our feeling "on guard" he made us feel at home immediately. He explained our options based on our needs; I believe the Outback we selected from their large inventory was made just for us. Even better, they delivered the car same day. The whole process lasted 2 1/2 hours. After we arrived home my wife commented "Is it me or was that too easy?" J D is knowledgeable, friendly and most importantly helpful. J D listens! More

Quick, Easy and Relaxed Purchased a 2013 Chevy Cruze from Jason Moore. We decided to purchase a car for our 16 year old son this past weekend. Saw this car online, inquired Purchased a 2013 Chevy Cruze from Jason Moore. We decided to purchase a car for our 16 year old son this past weekend. Saw this car online, inquired and the fast response from Jason made the deal. It was a pleasure working with Jason. We felt no pressure and we were treated like a person, not a sale. Very happy with our experience and would definitely return to this dealership in the future. Left feeling happy with our purchase. Thank you Jason. More

Exceptional service and my dream car! As I set out to purchase my first brand new car, I was nervous and worried. I had no idea what to expect. The team at the Dean team Subaru was very kn As I set out to purchase my first brand new car, I was nervous and worried. I had no idea what to expect. The team at the Dean team Subaru was very knowledgeable and helpful. Unlike most car dealerships I had been to, Tim Ashley, my salesman, was easy going, and treated me more as of friend, rather than a customer he wanted commission from. He worked with my individual needs and budget to find the perfect car for me. He was very open and honest throughout the whole process. The experience of buying a car from the Dean Team was actually fun, and stress free. Not to mention, I left with my dream car! I could not be happier! More

NEW CAR Toying the idea around of getting a commuter car for work when I stopped by. Starting looking around when Eric from the service department said hello Toying the idea around of getting a commuter car for work when I stopped by. Starting looking around when Eric from the service department said hello and asked if anyone was with me. Apparently I came on a busy day but even after he found out that it would be a couple of minutes he still took the time to chat with me and apologized for my short wait. John was incredible with me throughout the whole process! Couldn't of been any easier, laid back, and non intimidating. It was obvious that me being happy was his major priority. I was introduced to Phil after coming in with the wife to make the final decision and it was then that I realized that the care given to me by John was prominent throughout Dean Team from the management. After my purchase I came back one last time to pick up and Richard from VW came over to show me all the details of the entertainment system! I thought I had it all figured out but Richard took his own time to ensure I was knowledgeable about all of the cars features. I feel extremely confident that I will continue to be taken care of with anything in the future based upon all of my interactions. Friends, family, and co-workers will all go to Dean Team before anywhere else in the future!!!!! More

Excellent Dealership! I recently purchased a 2016 Subaru Crosstrek from Dean Team Subaru. The salesman I dealt with was JD Daugherty. JD was great! He was friendly, prof I recently purchased a 2016 Subaru Crosstrek from Dean Team Subaru. The salesman I dealt with was JD Daugherty. JD was great! He was friendly, professional, very knowledgeable, answered all of my questions and wasn't pushy. Rick Richard handled the financing and was also great to deal with. I would highly recommend this dealership to everyone. More

Didn't fix my car I took my car in with a check engine light on. They over charged me then after I picked my car up and drove 10 miles, the same problem happened again. I took my car in with a check engine light on. They over charged me then after I picked my car up and drove 10 miles, the same problem happened again. I will never go there again More

Truly excellent dealership experience Honest. Straighforward. Fast and responsive. And best of all, forthright and fair in dealing with everything about the sale and service of my car. I w Honest. Straighforward. Fast and responsive. And best of all, forthright and fair in dealing with everything about the sale and service of my car. I would highly recommend this dealership. Well done! More