Dean Team Subaru Volkswagen

Service Eric Harrelson is great to work with. He provides excellent customer service. He always goes out of his way to help, whether with a rental car or a pi Eric Harrelson is great to work with. He provides excellent customer service. He always goes out of his way to help, whether with a rental car or a picture texted to me to show what is going on with the car. We have 3 Subarus and always ask for Eric. More

General maintenance and oil change. The service representative that assisted in my visit was Annie. I was promptly greeted in a friendly and professional manner. Annie went out of her The service representative that assisted in my visit was Annie. I was promptly greeted in a friendly and professional manner. Annie went out of her way to honor a commitment she made in an effort to maintain a good customer experience. I bought my Subaru from this dealership which was a pleasant experience and will continue to have my vehicle serviced by them. More

Amazing service manager, Eric Harrelson!! When we were looking for a car, we got excellent help in the process from Pete Ostlund, who was very knowledgeable and not pushy at all. He truly hel When we were looking for a car, we got excellent help in the process from Pete Ostlund, who was very knowledgeable and not pushy at all. He truly helped us find the right car. Since then, we have also purchased another Outback through our office and, from a private seller, a 2006 Subaru Baja. Eric Harrelson has been FANTASTIC at getting us in conveniently and expediently for routine maintenance, and when we had major repairs to do on the Baja and some warranty work on the Outback, he always makes sure we have a car to drive, even letting us use his one time!! He greets me by name when he sees me, and knew somehow that I am called "Dr Mark" by my patients and always greets me with this. I always ask specifically for Eric because he does an amazing job, and he is a key reason we will continue to have Subarus. SO thankful to have him as our service manager!!! More

I trust Eric and his colleagues 100%! We ONLY use the Dean Team Ballwin location to service our two VWs and one Subaru. Even as one of the VWs is getting quite old (165 K miles, 2003), I We ONLY use the Dean Team Ballwin location to service our two VWs and one Subaru. Even as one of the VWs is getting quite old (165 K miles, 2003), I always wonder when we should "stop fixing it". I love that old car and Eric understands what we want. We trust not only his opinion, but that of his colleagues as well. When my car needs to be replaced, I will buy form the Dean Team in Ballwin again for sure. Service goes hand-in-hand with sales; it is a team effort and the whole crew deserves this rating. More

Efficient, fair, and very friendly! I have gone to the Dean Team for regular maintenance of my 2013 Volkswagen Passat TDI since I bought it new at the dealership. Eric Harrellson has hel I have gone to the Dean Team for regular maintenance of my 2013 Volkswagen Passat TDI since I bought it new at the dealership. Eric Harrellson has helped me most of the time, and now I ask for him by name. He appreciates that we drive over 75 miles to do business with the dealership, and is most helpful and friendly. I just never feel uncomfortable or anxious when I am there...Eric communicates very well, and that goes a long way to making you feel welcome and comfortable. More

Prompt, Efficient, Personal Eric is prompt, courteous and friendly. He goes out of his way to address any concerns with the service in an efficient and timely manner. His motto Eric is prompt, courteous and friendly. He goes out of his way to address any concerns with the service in an efficient and timely manner. His motto is to ensure that the customer is leaves satisfied from the service center. Thanks Eric for keeping my 2005 Subaru Impreza (now over 175K miles!) in great shape over the last four years! Without Eric's help, I wouldn't have been able to travel so frequently, long distance between two states, or commute daily to work. Cheers More

Awesome Great customer service! 5 Star! Future business garunteed! As soon as you walk in you are swarmed by friendly staff that will help you 110% or point y Great customer service! 5 Star! Future business garunteed! As soon as you walk in you are swarmed by friendly staff that will help you 110% or point you to the right person! More

Great Experience!! I bought my used 2013 ford focus from Dean Team. Tom and Dustin were so friendly and made my car purchase enjoyable. Tom new lots about the vehicle an I bought my used 2013 ford focus from Dean Team. Tom and Dustin were so friendly and made my car purchase enjoyable. Tom new lots about the vehicle and not being from that area i asked if he could go on the test drive with me and he did without hesitation. During my wait in the loan process he kept coming back to me and keeping me up to date on what was going. Dustin answered every question i had about my loan and got me a great deal and monthly payment. I will definitely buy my next car from Dean Team. More

I love my new Outback! Buying a new car used to be painful. What did I find at The Dean Team? Outstanding, reliable, professional, caring, honest, and genuine people! Fro Buying a new car used to be painful. What did I find at The Dean Team? Outstanding, reliable, professional, caring, honest, and genuine people! From the first conversation to the moment I drove my 2016 Subaru Outback from the lot, I was treated with care and intelligence. Thank you Dean Team! You have renewed my faith in the car sales industry. More

Excellent Service I recently purchased a new Subaru Forester from the Dean Team. I dealt with Mark McNulty for this purchase, and I'm glad I did! I had an excellent exp I recently purchased a new Subaru Forester from the Dean Team. I dealt with Mark McNulty for this purchase, and I'm glad I did! I had an excellent experience with this dealership, and I love my new Subaru! More