Dean Team Subaru Volkswagen - Service Center
Ballwin, MO
302 Reviews of Dean Team Subaru Volkswagen - Service Center
Excellent Seriously great customer service. Annie and Jeff kick butt and take names. Ryan the pirate mechanic (he can do recall work blindfolded) deserves a hug Seriously great customer service. Annie and Jeff kick butt and take names. Ryan the pirate mechanic (he can do recall work blindfolded) deserves a huge raise, just for his speed and efficiency. He is obviously worth more... Don't get me started on the rye humor or Annie and Jeff. They earn double their bonuses every week in attitude and performance. Sincerely, Rex Altis CEO / Principle Second Mile IT Staffing More
Friendly, competent service Bought my 2015 Outback here and always take it here for service. Extremely helpful folks. Liked it so much I talked my son in to buying his new car th Bought my 2015 Outback here and always take it here for service. Extremely helpful folks. Liked it so much I talked my son in to buying his new car there too. More
In for airbag recall Able to bring in the car earlier than scheduled. Very accommodating service department. Comfortable waiting area. Snacks, coffee, other hot drinks a Able to bring in the car earlier than scheduled. Very accommodating service department. Comfortable waiting area. Snacks, coffee, other hot drinks as well as bottled water were provided along with Wi-Fi to make the waiting easier. More
Excellent Customer Service! After having some issues with our VW Routan, we found Dean Team. The entire staff was so helpful and being a Mom with 3 kids, they made sure I had a After having some issues with our VW Routan, we found Dean Team. The entire staff was so helpful and being a Mom with 3 kids, they made sure I had a loaner vehicle to use while my van was being worked on. Paul in the service department has gone above and beyond in making sure we were taken care of and I have nothing but wonderful things to say about this dealership. More
New lease My prevous car needed way too many repairs. They helped me immediately into a new lease and every person in each department was great! They also had e My prevous car needed way too many repairs. They helped me immediately into a new lease and every person in each department was great! They also had evetythung put together when I returned from work trip. Amazing More
Great service. JD went over all features and functions of my new Outback that I purchased. I was a little confused about a few of the functions, but he provided deta JD went over all features and functions of my new Outback that I purchased. I was a little confused about a few of the functions, but he provided detailed instructions which were easy to understand. I have nothing but praise for this dealership. More
Dean Team Subaru is the BEST Dealership! All Excellent!! I proudly give all the staff at Dean Team Subaru my highest possible rating. From Eric Harrelson to Annie Thompson they all deserve my highest prais I proudly give all the staff at Dean Team Subaru my highest possible rating. From Eric Harrelson to Annie Thompson they all deserve my highest praise. They helped my daughter and I effectively resolve all our concerns with her Subaru Forester. They went the extra mile in every way and made sure we were well taken care from our first call to successful achieving the goal of complete satisfaction. Our thanks to everyone in the service department who do great work and the sales representatives as well who really made us feel at home. Great Job Dean Team Subaru! More
Very helpful They go above and beyond to help. Today they stayed after regular time to check my battery. One mechanic volunteered to stay longer to replace it fo They go above and beyond to help. Today they stayed after regular time to check my battery. One mechanic volunteered to stay longer to replace it for me. I really appreciate the extra consideration and good service we always get at this dealership! Marsha Robison More
Great service Had to reschedule oil change and tire rotation three times today because another appointment kept changing. Dean Team VW kindly accommodated to my s Had to reschedule oil change and tire rotation three times today because another appointment kept changing. Dean Team VW kindly accommodated to my schedule changes! More
Great Service as always I had a dead battery on my Forester, used the Subaru Roadside assistance which is super easy, they just text you a link and your phone location servic I had a dead battery on my Forester, used the Subaru Roadside assistance which is super easy, they just text you a link and your phone location services pinpoints your location. A few minutes later I was up and running. Brought the car in and wasn't even thinking that the battery was part of the warranty. I just assumed it was 'wear and tear'. Without any prompting, Jeff Price looked up my service contract and I had my battery replaced at no charge. Super friendly staff, clean waiting area where I can get work done on the wifi, pretty fancy coffee machine and complimentary snacks. More