Dean Team Subaru Volkswagen - Service Center
Ballwin, MO
302 Reviews of Dean Team Subaru Volkswagen - Service Center
Received excellent service. Ann was very nice and patient.. she answered all my questions. She offered a loaner car that I used. Thanks. Ann was very nice and patient.. she answered all my questions. She offered a loaner car that I used. Thanks. More
Not too much to say about the dealership itself but a lot to say about Annie who handled my vehicle in service department. I have never been so impressed by a service advisor and I have been driving cars sin to say about Annie who handled my vehicle in service department. I have never been so impressed by a service advisor and I have been driving cars since I was 14 with my permit. The level of quality she approached my vehicle with and the amount of care she gave me was highly impressive. Annie was kind, she communicated with me every step of the way, and made me feel confident that my vehicle would return to me in better condition than when I dropped it off!! More
Today was my best experience to date. My car was pulled in back right away and within 30 we had a diagnosis and agreed to a plan. Best of all got my car back in about 3.5 hours. My car was pulled in back right away and within 30 we had a diagnosis and agreed to a plan. Best of all got my car back in about 3.5 hours. More
Quick on-time service. On line scheduling very easy. Staff friendly and efficient. Highly recommend. On line scheduling very easy. Staff friendly and efficient. Highly recommend. More
Great efficient service with Dean team Subaru. Duke helped me with a loaner car overnight and then service the next day was determined and completed quickly. Thank you we will be back! Duke helped me with a loaner car overnight and then service the next day was determined and completed quickly. Thank you we will be back! More
My car dealer for over forty years. They gave the selection that has always more than covered my automotive needs. I can't imagine going anywhere else. They gave the selection that has always more than covered my automotive needs. I can't imagine going anywhere else. More
Annie has been my go to person for my Subarus since 2011. She is a consummate professional and always helps solve my car problems and gets me back on the road quickly and efficiently. She is a consummate professional and always helps solve my car problems and gets me back on the road quickly and efficiently. More
My oil was still black after it was changed! ! Not only that, my tire pressure light went on the day after my oil was changed. I thought they "changed" oil and checked tire pressure . I want to ! Not only that, my tire pressure light went on the day after my oil was changed. I thought they "changed" oil and checked tire pressure . I want to give them the benefit of my doubt. Maybe my car was just overlooked. Not happy right now More
It was a simple and plesent experience. Was able to get in early and get my oil change done in a flash. In and out with a cup of coffee from the waiting room area. Top notch and friendly. Was able to get in early and get my oil change done in a flash. In and out with a cup of coffee from the waiting room area. Top notch and friendly. Thanks again. More
I love Dean Team Subaru! ! From the moment I first set foot on the lot, I've never experienced anything as easy-going and professional as I have at this dealership. Top-notch ! From the moment I first set foot on the lot, I've never experienced anything as easy-going and professional as I have at this dealership. Top-notch service and support, I absolutely love this place. 11/10 More