My husband and I had a very pleasant experience buying a new 2012 Rav4 recently at Del Toyota in Thorndale. Our salesperson Josh Albright was very friendly and personable throughout our entire purchase experience. We went to this dealership just to "test drive" a Rav 4 as a comparison to a new Subaru Outback that we had driven just days before. Having owned our current outback for over 10 years, we were quite partial to Subaru cars and were leaning towards buying another Subaru, but wanted to try out other cars before deciding. However, after listening to Josh explain all the great features of the Rav4 and taking it out for a drive, I was completely impressed with the car, and Josh's knowledge of Toyota vehicles. When it came time for talking dollars, Josh treated us respectfully and conducted himself like a proper businessman. During the negotiation process, we never felt pushed or pressured, but like a valued customer. I put down a deposit on my new Rav that day! Although the exact color and model Rav that I wanted was not available at Del, Josh worked very hard to find just the right car for me. I picked up my new car last evening and from start to finish, the process was painless. Thank you Del, and especially Josh, for a great experience. I look forward to maintaining a long relationship with my new Rav4 and this dealership for many years!