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Del Toyota

Thorndale, PA

4.7
6,100 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,100 reviews

February 08, 2022

Sexist service provider, had my vehicle there 4 different times twice over night for same problem because of incorrect diagnosis and wrong part order. Called management never received call back. All on vehic More

by Gurneelj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
February 07, 2022

The Price I was quoted for the vehicle and trade in was different when we arrived at the dealership. Everyone was very nice, especially Wyatt! More

by rwlj1004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt Sizemore
Feb 09, 2022 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 07, 2022

Amazing !!! No other words so glad my nephew Sean works for such a great company More

by JANDD6615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc
Feb 09, 2022 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 07, 2022

I am always able to get my car seen in a timely manner. They explain the work they do on your car in a knowledgeable way. More

by aileenholmes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Feb 09, 2022 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 07, 2022

Great service courteous staff.work was done on time I refer Del Toyota to any of my friends needing service to their Toyota More

by alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Feb 09, 2022 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 06, 2022

We've been purchasing cars and service from this dealership for many years. Service has always been great, no complaints there. At most recent visit, new GR86 base model in showroom had a $5000 deal More

by Marvin
Recommend Dealer
Yes
Employees Worked With
Jerry 5 star
Feb 08, 2022 -

Del Toyota responded

Marvin, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 05, 2022

Nice experience. Everyone was helpful. Job was done very quickly so didn't have to wait. More

by angiemybelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Del Toyota responded

Angie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 04, 2022

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by manuelpalomacruz5@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Del Toyota responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 04, 2022

Working with the team at Del was a good experience. My salesperson Nick A was on top of his game in getting me in and out along with the financial team. Thanks Del More

by Pink lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McElroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
Feb 08, 2022 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 04, 2022

I can depend on them to always give good service. They are very attentive to my needs. More

by JOHNJACKIEWRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Feb 08, 2022 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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