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Del Toyota

Thorndale, PA

4.7
6,826 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,826 reviews

August 03, 2019

Never hesitate to work your way to a good deal. We felt a bit uncomfortable by the sales person. But despite our feelings we worked our way through this deal because we had done our homework. More

by Polysciguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 02, 2019

Awesome experience! I spent a total of 20 minutes at the dealership to complete my lease agreement! I had corresponded with Grady (which was my preferred method) for mayb More

by Tebuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Grady Oren
Aug 05, 2019 -

Del Toyota responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Del Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 02, 2019

great guys these guys are great I dealt with a broker who arranged the deal but the delivery was pretty quick 20 mins and I was out with new SR5 Tacoma at $255 a More

by cargiy189997663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Connor Christman
Aug 05, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 02, 2019

Short and Sweet Grady did a fine job. He was professional, polite and thorough. He knew the product and answered all our questions. The transaction was fast and easy, More

by LYNNHEILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Grady Oren
Aug 05, 2019 -

Del Toyota responded

Thank you for your great review, Lynn! We're glad to have Grady on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 02, 2019

Easiest car buying experience ever I received amazing service throughout the entire purchase of my 2019 Tunrda. I kept waiting for there to be some hidden surprise as I thought auto pur More

by Jaugerinos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Grady Oren
Aug 05, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 01, 2019

Tried to charge add ons Car is less then 2 yrs old. Service team told me the battery was corroded When I checked it was brand new and I had it tested at pep boys it was pe More

by Buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mike Naegele
Aug 05, 2019 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 01, 2019

Best experience Absolutely the best dealership hands down. Through the entire process they were their answering and helping me the whole way. Guided me in the correct More

by 2time toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Del Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 01, 2019

Tire issue Brent was very helpful in reviewing my warranty for the tored on my car and quickly got a new tire and replaced it. I will not let anyone else work on More

by AMCFADDEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Murray
Aug 05, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Brent on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 01, 2019

Excellent service and great price! Del Toyota offered the best price on 2019 Toyota RAV4 and the best trade in value for my 2009 Toyota RAV4. I had a great test drive experience with More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin, Nikki Dougherty, Don Romanek
Aug 05, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 01, 2019

Tundra Sport White Pleasant and smooth transaction. The dealership delivered what was promised at the price that was quoted. I would recommend the dealership to anyone i More

by TundraSport19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Grady Oren
Aug 05, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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