Delaware Cadillac

This afternoon, my father, mother and I drove from North Jersey after negotiating a price on an XT6. I dealt with Bill Dericco during the sales process and he was very pleasant to deal with despite him wor Jersey after negotiating a price on an XT6. I dealt with Bill Dericco during the sales process and he was very pleasant to deal with despite him working from home knowing we would not be meeting him in person. He then handed off the closing of the deal to his Manager, Harry Boyer who was professional, friendly and courteous. Usually buying a car is not the most joyful experience dealing with the haggling etc. but Bill and Harry were respectful and took an offer from another dealer into consideration while working on the final numbers. My father really liked the Auburn interior so we were motivated to lease the car from this dealer since they had his choice color combo in stock. It was a seamless process, Harry got my mom a bottle of water while she waited on my dad to sign the paperwork which was thoughtful. I am sad that they are not my local dealer as I would have looked forward to getting the vehicle serviced there. Harry called us to thank us again for coming down and doing business with him, my father was very pleased him and how he treated us at the dealer. I am writing this review because I work in financial services and I value relationship management which was reflected by the experience we had once we walked into the dealership. I also want to shout out the concierge, Kevin. I don't see his name or photo here but he helped my father understand his vehicle with patience and made sure we were satisfied with the vehicle prior to signing the paperwork. My father is in his mid 70's and it takes him a little more time for everything. Kevin took his time to show him all the features to explain everything in detail. Overall my family and I made it back home to North NJ safely , we can honestly say, we had a blessed day! Thanks again Team Delaware Cadillac! You all are awesome :) More

In spite of the COVID situation, starting the process with Bill, the salesmen, it was super easy and he was great to work with starting the negotiation process over the phone. Once we arrived to deale with Bill, the salesmen, it was super easy and he was great to work with starting the negotiation process over the phone. Once we arrived to dealership to finalize the details, Scott and Harry were very professional and courteous to our questions and needs. I would definitely recommend this dealership to everyone. Everyone, we had the privilege to speak with was terrific. Thank you to Delaware Cadillac for a great experience. More

This was our second time purchasing a vehicle with Drew and I would highly recommend him! Drew helped us with a special order vehicle and keep us up to date from beginning to end! and I would highly recommend him! Drew helped us with a special order vehicle and keep us up to date from beginning to end! More

Scott was a wonderful sales consultant and made the process of buying our vehicle smooth and quick. We called ahead and he had it waiting for us and went straight for a test drive. The Sales Manager, H process of buying our vehicle smooth and quick. We called ahead and he had it waiting for us and went straight for a test drive. The Sales Manager, Harry was also a pleasure to deal with and the F&I girl (Jen, I think) was knowledgeable and helpful. 10/10 recommend this team and will buy here again! More

Clean particularly during covid19. Good selection of vehicles on campus. Personnel knowledge, friendly and committed to customer satisfaction. Scott Bernard, our salesman truly was awesome vehicles on campus. Personnel knowledge, friendly and committed to customer satisfaction. Scott Bernard, our salesman truly was awesome More

Drew Baker was fantastic, love our first Cadillac, great buying experience, Mike Cassidy was the BEST, showing us all features of our XT4, best dealership award!!! buying experience, Mike Cassidy was the BEST, showing us all features of our XT4, best dealership award!!! More

Drew was amazing! He stepped in & stepped up to finish our deal that another salesman started. We were impressed at his knowledge of the vehicle inside & out. He took the time To show us each and every f our deal that another salesman started. We were impressed at his knowledge of the vehicle inside & out. He took the time To show us each and every feature. We have never had a salesman go above & beyond like Drew did. I will be sure to refer him! More

Excellent, straightforward and informative. Drew Baker was responsive and friendly, as was Harry Boyer. The transaction was efficiently completed in a friendly manner. I will recommend the dealership as was responsive and friendly, as was Harry Boyer. The transaction was efficiently completed in a friendly manner. I will recommend the dealership as well as Cadillac! More

I loved the attention and service I received from Drew. He was patient, well informed and knowledgeable. I pleased with my purchase and looking forward to continuing my relationship with Drew and this deal He was patient, well informed and knowledgeable. I pleased with my purchase and looking forward to continuing my relationship with Drew and this dealership. More

This was the most pleasant experience I have ever had purchasing a new vehicle ~ I usually leave dealerships with a headache & a queasiness afterwards. The staff at DE Cadillac will all very accommod purchasing a new vehicle ~ I usually leave dealerships with a headache & a queasiness afterwards. The staff at DE Cadillac will all very accommodating and helpful. These are strained times dealing with CoVid 19 and everyone followed protocol ~ A+ Thanks for a great experience! More