Delaware Cadillac - Service Center

Drew provided awesome service. He offered helpful information, answered all my questions, and explained everything so it was understandable. He's an exceptional employee and made my day. information, answered all my questions, and explained everything so it was understandable. He's an exceptional employee and made my day. More

With nothing to gain, David Stanton went out of his way to help me register a car in another state. It was an inheritance and in the midst of Covid he went above and beyond to help me. With that degree of to help me register a car in another state. It was an inheritance and in the midst of Covid he went above and beyond to help me. With that degree of excellence in service I would recommend them to anyone! More

Regular routine service, Had LOF , fluid checks and tire rotation. Service was on time, handled promptly by courteous professional staff. Car was cleaned. All done with approp Had LOF , fluid checks and tire rotation. Service was on time, handled promptly by courteous professional staff. Car was cleaned. All done with appropriate COVID related precautions! More

Professional Service! Walter took the time to research my specific vehicle's needs, communicated what was to be done, provided a fair quote. He was helpful and thorough. No Walter took the time to research my specific vehicle's needs, communicated what was to be done, provided a fair quote. He was helpful and thorough. No complaints at all. More

Walter is always paying attention to detail. With each visit, he makes me feel welcome and important. Walter makes a difference I appreciate him. I also believe Walter believe Walter adds to the Cadillac visit, he makes me feel welcome and important. Walter makes a difference I appreciate him. I also believe Walter believe Walter adds to the Cadillac brand. More

Service department is the worst. After several attempts via phone calls and email to contact Bobby Jones with no response, I had to mention on my last attempt to reach out to the owner of the dealership to via phone calls and email to contact Bobby Jones with no response, I had to mention on my last attempt to reach out to the owner of the dealership to get a return call. This is not the first time I have experienced issues however it will be the last time as I will not be returning to the service department. More

Bobby Jones is a shady person and unprofessional He constantly tells you things are wrong with you car when they are not and he always tries to up-sell you things that are not needed I would not take He constantly tells you things are wrong with you car when they are not and he always tries to up-sell you things that are not needed I would not take a tri-cycle to him to have worked on. He is not in this for the customer he is in this for himself, and not trust worthy More

My Experiences With Delaware Cadillac I appreciate the friendliness and professionalism they extended me when I purchase my Cadillac SRX and the service every time I came in to have my veh I appreciate the friendliness and professionalism they extended me when I purchase my Cadillac SRX and the service every time I came in to have my vehicle serviced. More

Service department top notch I would like to extend my thanks and appreciation to both Bobby Jones and Tanya. Both are extremely professional. I will continue to support delaware I would like to extend my thanks and appreciation to both Bobby Jones and Tanya. Both are extremely professional. I will continue to support delaware cadillac for all my service needs. Keep up the great work. More

Great experience This is the second car we bought from this dealership because the service was great. With all the paperwork , we were done in a couple of hours. Scott This is the second car we bought from this dealership because the service was great. With all the paperwork , we were done in a couple of hours. Scott and Jennifer was very helpful throughout the whole process. More