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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,067 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,067 reviews

April 04, 2024

Sean had great costumer service approach when servicing and attending me as a costumer. That’s it More

by JCOLON22
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our team's approach in servicing and attending. Dirito Brothers Walnut Creek Volkswagen takes pride in offering quality customer service.

April 04, 2024

They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece More

by ronaldvictoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rosen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rose, Nanika Orgil, cole scordelis
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us here at Dirito Brothers Walnut Creek Volkswagen. I would appreciate the chance to speak with you about your experience with our Service Team regarding the recommended services performed on your vehicle. Could you please reach out to me directly with your preferred method of contact so we can discuss this? Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 04, 2024

Sean went above and beyond to ensure that my experience was perfect! Thank you for making this a great experience! More

by tom.kodet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We are pleased to hear that your experience with our team at Dirito Brothers Walnut Creek Volkswagen was up to mark. Your appreciation is valued!

April 04, 2024

Chris was kind and helpful through my whole process. Always appreciate doing business with Dirito Brothers. More

by AUBRELYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We at Dirito Brothers Walnut Creek Volkswagen appreciate your kind words. We're glad you found our team helpful during your visit. Thanks for choosing to do business with us!

April 04, 2024

Fast appointments and service. No complaints from me. Plan to do scheduled maintenance here when the time comes. More

by ERIC.LENHART
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of our efficient scheduling and service at Dirito Brothers Walnut Creek Volkswagen. We look forward to assisting with your maintenance needs when the time comes.

April 04, 2024

Fair pricing, very straightforward, friendly and fastest car buying process I’ve ever had - highly recommend! More

by KATIEBAEHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your positive experience with our fair pricing and swift purchasing process at Dirito Brothers Walnut Creek Volkswagen. Your recommendation is truly valued.

April 04, 2024

Shaun was terrific as were the mechanics, very satisfied with the service that i received! More

by LARRY J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the mechanics name, but he was great!
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive review about our team's performance and services at Dirito Brothers Walnut Creek Volkswagen. We're grateful for your recognition.

March 31, 2024

Sean was very pleasant, helpful and knowledgeable. He answered all my questions. Made me feel confident with the service on my vehicle More

by cfincken62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to read that our team provided knowledgeable assistance, leaving you confident in your vehicle's service at Dirito Brothers Walnut Creek Volkswagen. Your feedback matters a great deal to us.

March 30, 2024

Thanks to Ricky and the technician who got me in and out without any fuss. Communication was excellent and the wait time was minimal. More

by natelooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the feedback at Dirito Brothers Walnut Creek Volkswagen regarding our team's quick service and effective communication. Thank you for your 5-star review.

March 30, 2024

Every single person at Dirito Bros. delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care More

by LADUNBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Saab Doctor” Jim
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the kind words about our team at Dirito Brothers Walnut Creek Volkswagen. Our dedication to uncovering mechanical mysteries is part of what makes us unique. Thank you for sticking with us for twenty-five years, that means a lot to our team.

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