Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,840 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,840 reviews
September 20, 2023
Great customer service and great service and staff very helpful and my vehicle was ready in a timely manner helpful and my vehicle was ready in a timely manner More
by BAEE2002
Verified CustomerEmployees Worked With
September 20, 2023
As per usual, Marina has gone above and beyond to help me keep my VW in tip top shape. keep my VW in tip top shape. More
by ATPHOTO75
Employees Worked With
September 20, 2023
I love the Dirito Bros - I have been going to them for 20 years, I am on my 7th lease. I love their attitudes, their knowledge, their understanding of what I need (even if I don't know what I need). I am a c years, I am on my 7th lease. I love their attitudes, their knowledge, their understanding of what I need (even if I don't know what I need). I am a customer for life! More
by readausten
Employees Worked With
September 20, 2023
Very Poor, i did not get a call back or resolution on my concern. I am still waiting for a call from this service center. I am highly disappointed. concern. I am still waiting for a call from this service center. I am highly disappointed. More
by girishmullapally
Employees Worked With
September 18, 2023
Everyone I encountered was helpful, knowledgeable and polite. Service was very good everyone knew their job. polite. Service was very good everyone knew their job. More
by SANDRABROWDA
September 18, 2023
Kevin was very informative and explained everything in detail from the beginning. They went above and beyond to get my daughters car back on the road. Even when picking up the car it was very fast. detail from the beginning. They went above and beyond to get my daughters car back on the road. Even when picking up the car it was very fast. More
by SMTYCER
September 18, 2023
Andreas was great and quick in responding to our questions. Finance /getting the car ready that day was quick ! After a few months, we did have some car issues , got it fixed under warranty. My da questions. Finance /getting the car ready that day was quick ! After a few months, we did have some car issues , got it fixed under warranty. My daughter also had some concerns about the car care package, she called WC and they answered her questions in a very timely matter ! Thank you ! More
by PAULINNEB3033
Employees Worked With
September 18, 2023
HVAC problem was quickly and corectly diagnosed, parts were ordered and received the next day. My vehicle was ready for pickup earlier than expected. Very pleased! were ordered and received the next day. My vehicle was ready for pickup earlier than expected. Very pleased! More
by mcaje
Employees Worked With
September 18, 2023
I had a good experience at Dirito bros. The fact that my salesman also drives a VW was cool. The fact that my salesman also drives a VW was cool. More
by weshstn
Employees Worked With
September 17, 2023
Outstanding customer service. Our ID.4 has had a number of recalls but the dealership has taken care of them all and their communication when there are delays in getting parts ha Our ID.4 has had a number of recalls but the dealership has taken care of them all and their communication when there are delays in getting parts has been good. More
by Dave R.
Employees Worked With
