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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,881 reviews

June 26, 2023

You are always so helpful! Even when I was at my wits end trying to replace my discontinued tire. My tire was ready, with the original, in less than 3 hours. Thank you More

by KAREN81
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled to know that our Service team was able to take care of your vehicles tires in under 3 hours, Karen! We here at Dirito Brothers Walnut Creek Volkswagen appreciate your kind review and if you need anything else do not hesitate to contact us.

June 25, 2023

Accommodating, knowledgeable, detail oriented. Overall a very positive experience and would highly recommend this dealership and it’s team. More

by Aj_dixon1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
RICK WEIBLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the positive review, Aj! Its great to know that our team provided you with an informative, detail-oriented, and overall positive experience. If there is anything else that you need do not hesitate to contact us here at Dirito Brothers Walnut Creek Volkswagen.

June 25, 2023

Mike was very helpful and knowledgeable, helpful us to pick the right vehicle and deal for us. Thank you. More

by PARINAZGOLSHAEIAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your new vehicle! Its awesome to know that our Sales Team was able to help get the right vehicle for you. We here at Dirito Brothers Walnut Creek Volkswagen appreciate your kind review and hope to see you in the future.

June 25, 2023

Every person there is courteous and helpful. I felt welcomed and they showed genuine concern for the issue I had brought my car in for. More

by Nhayworth
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Its awesome to read that our entire team provided you with a courteous and helpful experience and genuinely cared about the issue you had. We here at Dirito Brothers Walnut Creek Volkswagen appreciate your kind review and if you need anything else, please contact us.

June 25, 2023

Thanks for taking care of my car Excellent service , surprised that all work was under warranty. Vw is the best More

by 2AAUTOBODY2015
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola, Tim Luong
Jun 26, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the kind review! Its great to know that our Service Team was able to take care of your vehicle and that is was all taken care of under warranty. If there is anything else we can do for you, do not hesitate to contact us here at Dirito Brothers Walnut Creek Volkswagen.

June 25, 2023

Everyone was very efficient and kind. The work was done as described and in the estimated time frame. More

by TERRYKEENE55
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this 5-star review! Its awesome to know that our Service team provided you with an efficient and kind experience and that the work was done in the given time. If there is anything else that we can do for you, do not hesitate to contact us here at Dirito Brothers Walnut Creek Volkswagen.

June 25, 2023

Kevin has always been very professional and I have always appreciated the kindness he shows.. he is a great person to have on your team! I hope you treat him well!! More

by PEGGYBARONIWC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy our team here at Dirito Brothers Walnut Creek Volkswagen could provide a professional and kind experience. Thank you for the positive review.

June 25, 2023

Professional, knowledgeable, and efficient. Marina was awesome and provided excellent service. From start to finish she walked us through the servicing process and her communication is definite More

by RACHELLERAYHAWKINS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thanks for sharing this five-star review with us. It makes us happy to learn that our professional Service Department provided you with excellent customer service. Your business is valued and we hope you continue to always choose Dirito Brothers Walnut Creek Volkswagen.

June 24, 2023

Staff makes effort to answer questions excluding possibility you’re just a number. Saying hello now to add up to 15 words. More

by RON.DECKER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback! We are always here to help at Dirito Brothers Walnut Creek Volkswagen and we look forward to any future visits.

Jun 27, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback! We are always here to help at Dirito Brothers Walnut Creek Volkswagen and we look forward to any future visits.

June 24, 2023

I’ve worked with Doritos for sometime now. Generally speaking the l service has been good. The part for my car took a long time to get in, I understood, but when it arrived no one told me it w More

by Bjgordon9
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We always welcome customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss the lack of communication you received for your ordered part and your overall experience with our Service Team. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

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