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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,838 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,838 reviews
February 25, 2025
VW (not Dirito Brothers) would not cover a loose rearview mirror even though my Atlas is still covered under an extended warranty. Dirito Brothers requested an exception from VW, but they supposedly refused. mirror even though my Atlas is still covered under an extended warranty. Dirito Brothers requested an exception from VW, but they supposedly refused. Three stars is a fair rating for Dirito Brothers service allowing my wife to drive away with a reported safety hazard, a repair that would have likely taken one of their experienced techs minutes to resolve with tools that I don't have on hand, such as a plastic pry tool, etc. I also feel that my loyalty (for whatever that's worth these days) to their service department should be rewarded with an exception from their service department. But, I guess the profit just isn't there to incentivize them. Will I be returning? Yes. One last factory service before my extended warranty is up. More
by ARAMSMOON
Verified Customer
February 25, 2025
Always a great experience with the Dirito Brothers team! ! Thanks Dirito Brothers VW Walnut Creek!! Sean knew I was waiting in the building and got me taken care of in a more than reasonable time frame espec ! Thanks Dirito Brothers VW Walnut Creek!! Sean knew I was waiting in the building and got me taken care of in a more than reasonable time frame especially considering how busy they were!! Thanks Sean exemplary customer service!! More
by batzgml
Employees Worked With
February 24, 2025
Everyone at Dirito Brothers was fantastic. My process was fast, easy and stress-free. Highly recommend them for your next purchase! My process was fast, easy and stress-free. Highly recommend them for your next purchase! More
by MMADDEN1
Employees Worked With
Other Employees :
A.B. handled my process and he was Outstanding!!!
February 23, 2025
As always it’s just plain fun and entertaining working with Sean Thomas. Coffee is good. with Sean Thomas. Coffee is good. More
by 48SKAG
February 23, 2025
Sean was very knowledgeable, friendly, and helpful in working with me to determine what needed to be done. He continued to be communicative until the service was finished and was a real pleasure to work working with me to determine what needed to be done. He continued to be communicative until the service was finished and was a real pleasure to work with! More
by allan.miller
Employees Worked With
February 23, 2025
My service advisor was horrible, no contact and delayed starting. The manager made it better. starting. The manager made it better. More
by morod24
February 23, 2025
An absolute pleasure working with Sean Thomas. He knows his stuff. Everyone was so kind and helpful. He knows his stuff. Everyone was so kind and helpful. More
by 48SKAG
February 23, 2025
Andres’ communication was fast, simple and honest! The car was exactly as discussed and even after I’d already bought the car, they continued to execute all the items they had planned to correct on t The car was exactly as discussed and even after I’d already bought the car, they continued to execute all the items they had planned to correct on the vehicle. More
by jako.vanderlinde
February 23, 2025
vehicle service was completed in time frame expected and i received status communications as requested i received status communications as requested More
by edward.kirton
Employees Worked With
February 22, 2025
Marina is so nice. I got her great service many times. It was appreciated and thanks. I got her great service many times. It was appreciated and thanks. More
by shaophil
Employees Worked With
