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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,139 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,139 reviews
November 09, 2021
Great Service. Friendly, answered all questions, car was ready before scheduled time.Mariana is great ready before scheduled time.Mariana is great More
by gonzalesnm@comcast.net
Verified CustomerEmployees Worked With
Helpful November 06, 2021
Dirito Brothers always provides excellent and reliable service. They make everything easy and worry free. service. They make everything easy and worry free. More
by herminefg
Employees Worked With
November 06, 2021
Good service, Quick and efficient transaction. Thorough explanation of questions that were asked. Gus is very efficient and pays attention to customers needs! explanation of questions that were asked. Gus is very efficient and pays attention to customers needs! More
by GLENNA_TAN
Employees Worked With
November 06, 2021
I usually have really good experiences with the service department at Dirito Brothers in Walnut Creek. However, this time I was disappointed b/c of the lack of communication throughout the process. I h department at Dirito Brothers in Walnut Creek. However, this time I was disappointed b/c of the lack of communication throughout the process. I had to constantly check in to see if/when my parts were going to arrive. I had to always check to see the status of my car or told "I'll get back to you" and then was never contacted again. For example, I was told "I'll get back to you tomorrow", then I would wait 3 days and have to check back in. I understand there are sometimes delays on the parts but the whole process took over 3 weeks from my first diagnoses to when it was done. Even when I was told my car was ready, I showed up and none of the paperwork was ready for now. The gentlemen filling in for my service rep grabbed it and took care of me immediately to his credit. The work that was done was top notch as always, just the lack of communication and information was severely lacking this time around. The team was friendly and was helpful in getting me a ride home and handling the dropoff and pickup. More
by markvdb8
Employees Worked With
Tim Luong
November 05, 2021
Everyone has been very friendly and helpful. I am pleased with the most recent service. with the most recent service. More
by MARISSATOMPKINS
Employees Worked With
November 04, 2021
Our experience with Dirito Brothers and with our salesman Gerard Rose were excellent. We purchased a car over the phone from Santa Fe, NM and everything went without a hitch. Gerard was impressive with his Gerard Rose were excellent. We purchased a car over the phone from Santa Fe, NM and everything went without a hitch. Gerard was impressive with his professionalism and his thoroughness in the entire deal. He had to deal with major power outages in Walnut Creek and worked through them with ease. He also arranged for the car to be shipped to Santa Fe. The car arrived and was beautiful, everything was as advertised. Our thanks to Gerard for all his help and in making this a very positive experience. More
by jfc
Employees Worked With
November 04, 2021
As always, the servicing on my VW Atlas went smoothly and easily from scheduling, to drop-off, to updating the progress and finally to pick-up. easily from scheduling, to drop-off, to updating the progress and finally to pick-up. More
by BJMHT
Employees Worked With
