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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,195 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,195 reviews

December 04, 2021

Very good and transparent service. Gerard was very helpful and informative. We looked at several dealers and found them to be one of the best More

by AMITABH MATHUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are grateful you chose Dirito Brothers! We appreciate you letting us know what a great job Gerard did. Thank you!

December 03, 2021

The deliberations and explanation of the right car for me was made comfortable with Rick Sima to help with all those questions I had. This is the first VW I have purchased on my own but I feel confident and More

by ikkno2@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your first VW! You made a great choice. We are glad to know that Rick and the team helped to make the experience such a positive one. We are always here should you have any questions. Thank you!

December 03, 2021

Service had the car ready when he said it would be. Took the cart in at 7 am and it was ready by 9 am More

by GRDBMW
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We aim for transparent communication and prompt service, thank you for letting us know we succeeded!

December 03, 2021

I had an emergency tire need and they not only replaced the tire but took care of a recall, and provided a 40K service. They made room and completed in one day. The service tech/advisor was wonderful. More

by DNEFF0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We were happy to be able to accommodate you! Might as well take care of everything in one visit when you can. Thank you so much for the positive feedback.

December 03, 2021

Really good experience Tim was wonderful as service Really good experience Tim was wonderful as service manager. All was well explained I will highly recommend Tim More

by aagbodjan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 07, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good service experience with Tim. Thank you!

December 02, 2021

Nanika was amazing! Walked me through the process. Kept me informed of delivery all along the way. Picked up the car and she continued to provide excellent customer service! More

by TINA27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! We want you to be completely satisfied with your purchase and get the most out of your vehicle. Thank you for letting us know that Nanika did such a great job. Enjoy!

December 02, 2021

Thank you, Gus, for hooking us up with not one, but TWO, amazing vehicles!! You are the best!! More

by Tiffany
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Congrats on your new VWs! We appreciate the shout out for Gus, we'll be sure to pass along the kudos, thank you!

December 02, 2021

Gus was so nice and personable! I wasn’t sure if I wanted to buy a new car, but he made everything so easy for me. Would highly recommend!! More

by megan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great to hear! We are happy to know you had such a positive experience with Gus. Thank you!

December 01, 2021

Both Gerard Rose & Eddie were wonderful, thank you for putting me in a beautiful car . More

by maliawrighting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words! We hope you are enjoying your new VW!

Dec 07, 2021 -

maliawrighting responded

You're welcome, I love my new car, and enjoying every moment driving it. I had a 2019 Benz and the VW in my opinion is much better, the drive is smoother, it warms up faster and the features are user friendlier...

November 28, 2021

Shopping for ID.4. Great sales personnel offered high amount for trade in. Car arrived in 2-3 weeks along with 8 other ID.4s. Free charging at dealer to follow. More

by Vapormedix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your new ID.4! We appreciate your patience while we received the order and are happy to hear that the team made your experience such a positive one. Thank you!

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