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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

January 28, 2023

good service, timely, got the job done and so on and so forth, the very end More

by EMILY.JOHNSON99
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Francisco was 5 star
Jan 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great rating. Here at Dirito Brothers Walnut Creek Volkswagen, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

January 23, 2023

Although they were backed up with business, Dirito Brothers squeezed me in for an emergency repair and got me back on the road quickly. More

by CJIMGO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your 5-star review. We try our best to get you in and out in a timely manner. We happily invite you back to visit our incredible staff at Dirito Brothers Walnut Creek Volkswagen.

January 23, 2023

I have nothing but good things to say about the dealership and the service department. It could have gone a different direction, but they stood by there word and really went out of there way to mak More

by CORKYFALLON
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Multiple people I’m sure. the service tech but I don’t know his name.
Jan 24, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

All of us here appreciate you taking the time to leave us this wonderful rating and review. We are ecstatic to learn of your pleasant experience with us. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen, and have a great day.

January 22, 2023

It was just what I wanted! My car received the 60,000 service and I was in and out just like that! Perfect. I have worked with Kevin for years and he is a gem. More

by margykane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review and for trusting us with the maintenance service of your vehicle. It's great to learn our Service Team met all your expectations. Please let our friendly team at Dirito Brothers Walnut Creek Volkswagen know if there is anything else we can do for you.

January 21, 2023

It was a very quick and easy transaction. The car was all ready to go when I arrived, just a few more questions or documents needed and I was on my way. More

by LRODMAN927
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Raff
Jan 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We hope to make every experience here with us here at Dirito Brothers Walnut Creek Volkswagen very quick and easy, and we hope you enjoy the new vehicle. Have a fantastic day!

January 21, 2023

Well run dealership with friendly sales and efficient financing. I bought a car there recently and enjoyed the experience More

by Christophersinz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy our Sales Team here at Dirito Brothers Walnut Creek Volkswagen could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!

January 21, 2023

Marina did an excellent job on m recent service. The car was delivered on time and with the price she quoted me. I will continue to bring my car to this dealership. More

by NIKMAZ
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed your experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review. We are here if you need any further assistance.

January 19, 2023

Sean was helpful and knowledgeable The whole experience was pleasant.everyone was cheerful and polite. More

by LARSENPARNES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts guy
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great rating. Here at Dirito Brothers Walnut Creek Volkswagen, we strive for a high level of customer satisfaction every time our customers come into our dealership. Please don't hesitate to reach out if there's anything more, we can do.

January 19, 2023

Excellent service from Marina, as usual. My car was ready and waiting when I arrived for pick up More

by woodburyhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to know that you were pleased with our team's hard work during your visit at Dirito Brothers Walnut Creek Volkswagen. Have a fantastic day and thank you for the 5-Star rating.

January 19, 2023

Dealer was very clean and all employees helped me from the arrival to my exit for my service More

by XCULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

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