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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

March 19, 2022

Gus is an amazing sells rep and fun to talk to. He is very passionate about this line of work and helped me throughout the entire purchase. Even before my car was here, he updated me every step of More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear that you found the car you wanted and that Gus kept you informed. Thanks for the wonderful feedback!

March 19, 2022

Guess the Bus is an amazing representative. He is patient and caring. I can't wait to come back and deal with him. He's funny and makes the experience of buying a car enjoyable. More

by ZZZCALDERONZZZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
Mar 24, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad that all went well with Gus! We'll be sure to share your positive feedback. Thank you!

March 16, 2022

Sean was very helpful in making my recent service experience excellent. He communicated the work that was going to be performed, timeline for work completion and gave me a thorough summary once the More

by ANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad we could be of service! And thanks for the review. Much appreciated.

March 15, 2022

Awesome, cordial and very helpful. Many Thanks for your honesty and integrity. I got exactly what I needed and nothing more. More

by MIKE@NCS-INC.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Very glad to hear that all went well, Mike. And thank you for taking the time to provide a review.

March 14, 2022

I trust this team of mechanics for my favorite car ever - the Alltrack! Sean Thomas is a delight to work with, as is the full staff. I felt the difference in my Alltrack after her 30k service! Thank you! More

by jbkoenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad that you and your Alltrack are back on the road after a successful visit! Thanks for the comments.

March 13, 2022

Service dept was great. unfortunately the problem with my new ID4 persists my need to find out what to do next More

by DAVID@PITTFAMILY.COM
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on our service, but sounds like there's still issues with your ID4. Please stay in touch.

Mar 14, 2022 -

DAVID@PITTFAMILY.COM responded

I am in touch with my service advisor.

March 13, 2022

Gus and Dirito Brothers were so accommodating and helpful through the buying process! We are excited to take our new Tiguan on the road! More

by mfroese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on the new Tiguan and thank you for the positive review. Happy motoring!

March 12, 2022

I work with Marina, a service advisor. She had a rental car set up for me and everything very well. My car was done one day sooner than expected, which was also good news. More

by BSCHLATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

So pleased to hear everything went smoothly and Marina was able to provide top-notch support. Thanks for choosing Dirito Brothers!

March 12, 2022

The staff at Doritos Brothers Walnut Creek is friendly and welcoming. The facility is clean. More

by KITAKOPFELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive review. Much appreciated.

March 11, 2022

Sean Thomas, Service Department makes my visits a pleasure and takes care of all the details. He and Ed Miller have been instrumental in my relationship with Dirito Bros. More

by SCIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your business and we look forward to seeing you again. We definitely appreciate the positive review, too.

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