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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,195 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,195 reviews
June 11, 2023
Fast, professional service- Sean was clear and gave clear explanation of my cars issue. Excellent Service with a Kind staff. explanation of my cars issue. Excellent Service with a Kind staff. More
by jennyaydelott
Verified CustomerEmployees Worked With
Helpful June 11, 2023
Nice, knowledgeable, trustworthy sales people. At least Cole, who was awesome! Sold us two cars in one month for our daughters. A new one and a used one. One leased, one purchased. We were ve At least Cole, who was awesome! Sold us two cars in one month for our daughters. A new one and a used one. One leased, one purchased. We were very impressed. More
by SHERMAN243
June 10, 2023
Clean, bright & welcoming. Wonderful Marina Felix greeted me w/a big smile. Took great care of me. Excellent communication throughout time car was being serviced & once complet Wonderful Marina Felix greeted me w/a big smile. Took great care of me. Excellent communication throughout time car was being serviced & once completed. Marina took time to show me a few features on my car I was not aware of. Great teacher! Staff in cashiers office were all smiling, very friendly & helpful. Special shout-out to Joey! He’s a bright light & shines in his role. More
by sarah.lay01
June 10, 2023
The sales rep Mike Raff was excellent. Price was excellent, and while they put money into the vehicle make it certified pre-owned, the detailing was mediocre and was about what I might ex Price was excellent, and while they put money into the vehicle make it certified pre-owned, the detailing was mediocre and was about what I might expect from the car wash. The leather seats had stain from jeans, interior trim on seat rails missing or broken. When I raised the issue about the trim, it was quickly dismissed. While I recognize this was pre-owned, I did expect more from DBros. More
by TOM SIDEBOTTOM
Employees Worked With
Mike Raff and Erin were excellent to deal with and helpful.
June 10, 2023
Overall I receive excellent service care, but the last visit was followed by a "breakdown" while on a road trip. The VW dealership diagnostic costs are outrageous. While in Oregon I had a diagnostic tes visit was followed by a "breakdown" while on a road trip. The VW dealership diagnostic costs are outrageous. While in Oregon I had a diagnostic test for free to determine the engine warning light was for a malfunctions recycling of exhaust. I could drive the car. I am told that the diagnostic for my car at the dealership is over $200.00. This does not seem right and it certainly makes me feel that I am being overcharged for what may have been an oversight in servicing my car. More
by elopato29
Employees Worked With
June 09, 2023
We received a call to make an appointment right away. When we arrived to drop off the car they were expecting us. Sean took care of us. Excellent service When we arrived to drop off the car they were expecting us. Sean took care of us. Excellent service More
by ELOSO63
June 09, 2023
Very satisfied in general with the service. Kevin is very professional and knowledgeable customer service. It is very pleasant to desl with him! Kevin is very professional and knowledgeable customer service. It is very pleasant to desl with him! More
by susievvw
Employees Worked With
June 09, 2023
We are Very HAPPY that Dirito Bros. Walnut Creek FIXED Our CAR! The HUGE Problem that happened to our car, and the ROTTEN Treatment that we received from VOLKSWAGEN OAKLAND...where we Walnut Creek FIXED Our CAR! The HUGE Problem that happened to our car, and the ROTTEN Treatment that we received from VOLKSWAGEN OAKLAND...where we purchased the 2017 GOLF right out of the show-room...is something that we never expected and it's almost hard to believe...but 'we lived it'. More
by justice4pedieperez
Employees Worked With
Other Employees :
Marina Felix and also the General Manager who spoke to us as we left...I do not remember his name. I still haven't got an opportunity to TRY to have our $260.00 refunded to us by VW Oakland., Tim Luong
June 09, 2023
Service advisor promptly greeted me and got me checked in and on my way. Communication regarding the status and follow up was excellent. and on my way. Communication regarding the status and follow up was excellent. More
by Mrbouge62
