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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,886 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,886 reviews

April 21, 2024

Our buying experience was exceptional! The sales and finance team made us feel like family! More

by MWLANGFORD82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie made the paperwork so easy!
Apr 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our sales and finance team at Dirito Brothers Walnut Creek Volkswagen provided you with an exceptional buying experience. Your satisfaction is quite valuable to us.

April 21, 2024

The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rose, Nanika Orgil, cole scordelis
Apr 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a smooth experience with customer service and car repair at Dirito Brothers Walnut Creek Volkswagen. Appreciation for our efficiency and the state of our customer area keeps us motivated. We value your gratitude and support, thank you.

April 21, 2024

Kevin was great. He kept me informed every step of the way while my car was being serviced. I also appreciate the video report that the service team creates so I can More

by ronmulero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of the efforts made by our team at Dirito Brothers Walnut Creek Volkswagen. Providing you with regular updates and a detailed video report is part of our dedication to complete transparency. Thank you for your support!

April 21, 2024

Great customer service, Marina was very thorough and communicated very well with everything that was going on with my car. More

by KELYGIRLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We greatly appreciate your feedback on the exceptional customer service provided by our team at Dirito Brothers Walnut Creek Volkswagen. It's rewarding to know you were well-informed about your car's updates. Thank you.

April 21, 2024

I had a great experience purchasing a used VW. AB (sales) was a huge help and so was Erin in finance. The whole process was quick and smooth. The car was ready in no time and looked brand new. More

by RWRIGHT1679
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words. It's always a pleasure to hear that our team could make purchasing your used VW at Dirito Brothers Walnut Creek Volkswagen efficient and pleasing for you and your wife. Thank you for choosing us.

April 20, 2024

They know how to take care of their customers with excellent service every time we visit More

by MICHAELTMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Apr 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

At Dirito Brothers Walnut Creek Volkswagen, our aim is to consistently provide excellent service. Thank you for acknowledging our efforts.

April 19, 2024

Dealing with service department or parts department always giving good service. However, recently after a repair visited. Car has to be stayed at the shop overnight for parts ordered. When we picked up More

by LUCIA.CHUN
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Please know that your review is very important to us and we here at Dirito Brothers Walnut Creek Volkswagen would appreciate the chance to connect with you regarding your vehicle and service experience. When you have a moment, please send your preferred contact method to me. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 19, 2024

This dealership is friendly and helpful, they had my car ready quickly and Kelly me updated on each step of the repair process. Thank you very much. More

by R.GOMEZ1560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

That's wonderful to hear; we're glad our team at Dirito Brothers Walnut Creek Volkswagen kept you well-informed during the repair of your car. Appreciate this positive review!

April 19, 2024

Wonderful experience and customer service. Dave Dirito was very helpful. Would highly recommend to people. More

by jrenk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recommendation and kind words. It's comforting to hear you had a wonderful experience with our team at Dirito Brothers Walnut Creek Volkswagen. Your choice in us is greatly valued.

April 18, 2024

Great service, Kevin kept me in the loop during the entire process. He answered all my questions More

by MIKEROYBAL1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Having your questions answered and staying in the loop are vital aspects of our mission here at Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear about your positive experience with our team. Thank you for sharing!

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