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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,115 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,115 reviews

March 21, 2024

I had a very good experience at the VW dealership. They made my family and I feel very welcomed. Mike and the VW staff were extremely helpful and catered to our every need. More

by WIFEYALAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your positive experience at Dirito Brothers Walnut Creek Volkswagen. It's fulfilling knowing our team was able to create a welcoming environment and provide the needed help. We appreciate your review.

March 21, 2024

I am still waiting to hear back regarding the warranty on the backup lamp mounted on the liftgate More

by ABAYSINGH001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for bringing this to our attention. At Dirito Brothers Walnut Creek Volkswagen, we strive to handle warranty-related concerns swiftly and thoroughly. Do reach out if the situation continues unresolved.

March 20, 2024

This was the first time my VW was serviced with you guys and the experience was excellent. Thanks, Sean for taking care of my appointment that day. More

by OVELCAMINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

At Dirito Brothers Walnut Creek Volkswagen, we're glad your first service experience with us met your expectations. We appreciate your business and thank you for your positive feedback.

March 17, 2024

Needed to replace the car battery to our 2017 Beetle. Easy enough to do myself but these cars often need to be reprogrammed after a new battery is installed I was told. Batteries are around $200.00 eve More

by Richard Toriggino
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hubert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Richard, We appreciate you sharing your recent experience with us here at Dirito Brothers Walnut Creek Volkswagen. Our Service Team prides itself on the high-quality standards that we maintain and I would like the opportunity to speak with you about the level of customer service that you received regarding a battery replacement for your 2017 Volkswagen Beetle, as well as our pricing. Please contact me directly at your convenience. Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 15, 2024

Marina was great. Workers are super Friendly. My 4 star review is based on the fact that I bought a certified Pre owned vehicle, and 5 days later I had to come back More

by darwintellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
cole scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for sharing your feedback with us here at Dirito Brothers Walnut Creek Volkswagen. We are glad we could help you find a vehicle. We take customer satisfaction seriously, so please feel free to reach out if you'd like to further discuss your vehicle. Best regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 13, 2024

Kevin is a consummate professional. I appreciate the longevity of employees and the knowledge they have of your vehicle and needs. Cost is always as expected and service is timely. M More

by BBLEUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. It's a pleasure to know our team provides you with professional service and ensures your Beetle's service is always completed in a timely manner. We value your loyal business here at Dirito Brothers, and we look forward to serving you for many more years to come.

March 11, 2024

No hidden charges, great honest sales person. No pressure to buy. Very helpful In finding the right car for us. More

by RODOLFOMARTELL
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team at Dirito Brothers Walnut Creek Volkswagen. It’s delightful to hear you had a pressure-free and honest car shopping experience with us. Thanks for choosing us!

March 05, 2024

Did a great job and got us in and out right on schedule as promised! More

by DAVIDLCARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback. It's good to hear Dirito Brothers Walnut Creek Volkswagen could provide a timely service fulfilling your expectations. Thank you for your business.

March 05, 2024

We especially love how quickly Dirito took care of sourcing our new VW ID.4! The process was very professional as well. More

by johnklima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're delighted that our quick sourcing of your new VW ID.4 met your expectations at Dirito Brothers Walnut Creek Volkswagen. Thank you for appreciating our professional process as well.

March 03, 2024

In and out for 4th year warranty service in record time. Kevin Hubert is the best!!! More

by BEDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear our team was able to assist you with speedy warranty service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about Kevin leading the way.

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