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Don Ayres Honda

Fort Wayne, IN

4.9
4,666 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,666 reviews

July 22, 2019

Made a Future Customer I didn’t really know what to expect, I was just going initially to look at a Ford Edge. Immediately Tyler was there to greet me and help me through th More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Halpern
July 20, 2019

Happy Customer Enjoy the process of buying a car from Don Ayres Honda, Rick, the salesman, really took his time to explain the car that I liked and all the bells an More

by denddan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Kruger
July 19, 2019

Honest Review (I would recommend Honda’s vehicles) I gave an average score not because of the vehicle I purchased because I absolutely love my car, but because of the customer service from the salesman More

by lholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hulwick, Tyler Halpern
July 17, 2019

Easy Breezy! This makes it 5 times of smooth transactions with Andy Hitzman! I can honestly say I consider Andy a friend, not only my Honda salesperson. He is al More

by Clarkfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Craun
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2019

Price changed three times in a couple of days We called the service dept to ask how much it would be to diagnose an error light. The service man said it would cost $85.00. So we made a morning app More

by MAP48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach
Jul 12, 2019 -

Don Ayres Honda responded

I'm very sorry you had this experience and I understand why you are frustrated. We clearly have a training or communication failure that needs to be addressed as Zach is an honest man and I'm certain that he did not intended to lie. $85 was our previous diagnosis charge and I'm confident that what you experienced was an honest mistake and not an intent to deceive. I'm sorry. John Watkins - General Manager

July 09, 2019

Smoothest & Easiest Car Purchase Ever I was extremely happy with how smooth and easy it was to buy a car from Rick. Based on an email inquiry from out-of-state, he selected a the perfect More

by Jennifer Revell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Kruger
July 07, 2019

Pleasantly Surprised I can honestly say my experience with Don Ayres Honda was an absolute surprise. It began with finding the perfect car by chance, getting it at a great More

by mrbwilson3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kruger
July 06, 2019

Working hard to make it happen I had a day off and nothing to do. So I figured that I would pass some time by going to car lots to see if I could get out from under a bad loan I too More

by K. Koop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2019

Very attentive! Despite being really busy, Andy took his time to go over all of my options. Not once did I feel pressure to buy something I didn't want. Evan was also More

by jglb640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Borg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2019

Used car deal Andy is a great guy to buy a car from.. Carlo and Bill helped to take care of a couple of concerns. Josh offered finance options that saved me some mo More

by Stonecoldcreamery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Borg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hulwick, Josh Chase
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