Don Ayres Honda

Dissapointing service trip After agreeing on a price for a new Accord, was hit with a high pressure salesman for a service contract.(covers evrything) When I go for a 5000 mi. s After agreeing on a price for a new Accord, was hit with a high pressure salesman for a service contract.(covers evrything) When I go for a 5000 mi. service they do give me the advertised $12.95 oil change but inform me that tire rotation is $16.95. (seems tire dealers are the only ones who'll do it for free) My attendant also told me to be happy with gas mileage that is less than advertised on the window sticker. Lloyd More

Great Service Doug was so helpful and courteous. Excellent service! Shawn gave us a vehicle to try out and use while car was being worked on. Awesome! Doug was so helpful and courteous. Excellent service! Shawn gave us a vehicle to try out and use while car was being worked on. Awesome! More

Quality and Honesty Been there a few times. Always good service and they do not try to sell you work that you don't need. I appreciate their honesty. Been there a few times. Always good service and they do not try to sell you work that you don't need. I appreciate their honesty. More

Great Dealership overall Great Dealership that does quality work. The only con I could think of is unnecessary maintenance services to line there pockets. Alot of the maintena Great Dealership that does quality work. The only con I could think of is unnecessary maintenance services to line there pockets. Alot of the maintenance procedures aren't in my Honda Owner Manual and simply no mention of certain maintenance procedures from Honda themselves. I almost think they are made up by the dealer to gain extra revenue. Fuel Injection cleaner service? Power steering Flush? Stuff like that kind of erks me. I did go ahead with the Fuel injection service this one time only for the hell of it. Transmission fluid needs to be changed every 30,000 miles if you want the transmission to last. Buying a certified Honda Civic with 38,000 without it ever having transmission fluid change and Don Ayers telling me the fluid looks discolored and needs changed a month after I purchase the car doesn't sound real certified to me. I went and got the service because it needed changed before I even bought the car. Good practice is to change your transmission fluid every 30,000 miles or Sooner, every 12 months or 15,000 mile even better. More

Don Ayres: Committed to Customers Don Ayres Honda is atypical of nearly every car dealer I have ever worked with or done business with. To whit: They are customer oriented to the max. Don Ayres Honda is atypical of nearly every car dealer I have ever worked with or done business with. To whit: They are customer oriented to the max. The reason I'll keep buying vehicles from them is that they take care of the customer from start to finish. The reason I'll continue to have, and recommend to have service done with them is that without fail, they are trustworthy and deliver what they promise. No excuses, no baloney, no dancing around promise they can't deliver upon. They are excellent, plain and simple. More

Puchase of a Honda Accord from Don Ayres I honestly didn't think I was going to get anywhere when I visited the Don Ayers Honda dealership in Fort Wayne IN. But when I got there I was pleased I honestly didn't think I was going to get anywhere when I visited the Don Ayers Honda dealership in Fort Wayne IN. But when I got there I was pleased with the friendly sales people there, I was just looking the first time so I left, but an e-mail from Jeff to "remaind me that they were still there" I came back and I could tell the difference in experience and friendliness from other dealerships, "and I have been in several of them in the past few months" 1st car I buy from Don Ayers and I thank from Jeff Gilmore, Carlo Borg and yes (there is an Italian Pizza in Wabash Carlo) to John Hoffman and everyone else I got to talk to for the attention it was given to me, they make me feel like a person. Thank you very much, Carlos. More

Always excellent service I have owned cars from Don Ayres Honda for decades. The cars are excellent, their service is consistently good, and the service people are tops. Doug I have owned cars from Don Ayres Honda for decades. The cars are excellent, their service is consistently good, and the service people are tops. Doug settle is very knowledgeable and honest when reviewing your cars needs. More

Oil Change Our oil change was done it a timely manner and car was received back as I left it, great job and thank you for your service. Our oil change was done it a timely manner and car was received back as I left it, great job and thank you for your service. More

Purchase of used car from Don Ayres I believe this is my 3rd car I've purchased from Don Ayres, but my first one from Bill Fenoglio. The sales, service and finance attention I got from D I believe this is my 3rd car I've purchased from Don Ayres, but my first one from Bill Fenoglio. The sales, service and finance attention I got from Don Ayres, Bill Fenoglio and John Hofmann couldn't have been better. I drove the car on Friday evening and purchased it on Saturday morning. I never felt pressured and received a solid answer to every question. Although I thought my potential trade was worth more, I felt the price I paid was more than fair. More

Title I have remove my review temporarily, while the dealer works on the issues. Check back in later to see what my results were. Thank you. I have remove my review temporarily, while the dealer works on the issues. Check back in later to see what my results were. Thank you. More