Don Ayres Honda

Shannon Hoover made our car buying experience great. He was extrememly personable, thoughtful, and thorough. He made this major purchase a peaceful one for us. I would recommend him and Don Ayres to anyone was extrememly personable, thoughtful, and thorough. He made this major purchase a peaceful one for us. I would recommend him and Don Ayres to anyone. More

Chris was an excellent salesman helping us get the car that will fit our budget and he was never pushy trying to make the sale that will fit our budget and he was never pushy trying to make the sale More

I recently purchased my second Honda through Don Ayres. Justin Price, a new member of their team, answered every question and concern. He was highly knowledgeable and completely focused on the needs I was Justin Price, a new member of their team, answered every question and concern. He was highly knowledgeable and completely focused on the needs I was looking for in a new vehicle. Sales to service, Don Ayres is second to none. Thank you Justin for making my car buying experience enjoyable. More

Andy Yergler was a great salesman. He was able to answer all of my questions and point me toward the right vehicle for me. When I initially came in I had a few different ideas on what kind of car I was loo all of my questions and point me toward the right vehicle for me. When I initially came in I had a few different ideas on what kind of car I was looking for. Andy discussed all of my options and was very helpful in determining the pros and cons. At the end of the day, I decided to purchase a 2010 Honda Accord. It is a great vehicle and my family and I are very satisfied. Thank you Don Ayres Honda. More

Friendly greeting on arrival. I was immediately connected with my service advisor. He discussed with me all of the things that should be done and the length of time it would take. He called me wi connected with my service advisor. He discussed with me all of the things that should be done and the length of time it would take. He called me with a few additional things that were found that should be added and explained how much longer it would take. He communicated very well and the experience was great. More

I came in for an oil change, and a noise in the front end. When they couldn't see anything wrong, I asked him to please drive it; he did, and found the problem. They fixed it that very day! I was thrille end. When they couldn't see anything wrong, I asked him to please drive it; he did, and found the problem. They fixed it that very day! I was thrilled. And it cost even less than the quote he gave me. (He did forget to replace my windshield wipers but that's not so important to me). I really appreciated the service I got and the time he took to explain to me what he did, and why. I will definitely come back, and will refer others as well, if the topic arises. More

First service on our new CR-V. All was great except the car wash they provided (free with the OLF). If was so badly water stained I took it straight to get it washed as it was not presentable. Other than car wash they provided (free with the OLF). If was so badly water stained I took it straight to get it washed as it was not presentable. Other than that all was great! More

Ask these guys a lot of questions. I still feel there's something funny about our car; something they didn't tell us. Financing, although Jami was great, I felt duped. We stated 60 months in our cr there's something funny about our car; something they didn't tell us. Financing, although Jami was great, I felt duped. We stated 60 months in our credit application and were presented with a 72 month loan. Having driven all the way from Cleveland for the car, that was unsettling for my wife and I. Returning home, it took us a couple of days to look at the car without distaste - sort of like leaving a bad taste in our mouths. We'd like to believe the dealership was helpful, but I felt the price should have been more negotiable on the car, and then that 72 month surprise - both reflect poorly on the dealership to us. Having just sold the same model of car, I am more than aware of the bargaining in selling a car. Sitting in the dealership, we realized the car we HAD was better than the one we were purchasing. Dave Smith did his best to contend with us, but we were wavering at that point. When I questioned the price again, he offered to show us older cars instead of offering us a better deal on the car we came to buy. It felt like the dealership was just playing hardball, and being a business owner myself, I know the give and take in pricing. Don Ayers was not giving a dime and that made us feel like we were being taken advantage of, since we had traveled so far. Overall, I wouldn't say we wouldn't go back, but in all the years of buying cars, this was probably one of the least enjoyable transactions. More

Since I purchased my vehicle on-line it was important to have quality/accurate communication. Joe Parro provided all the necessary information and follow through to make it a great transaction. The people have quality/accurate communication. Joe Parro provided all the necessary information and follow through to make it a great transaction. The people at Don Ayres were professional, friendly,and made my visit feel like a family get together. Also, Joe spent all the time I needed to go over all the information about the car, from the multiple features, operating recommendations, and service options. I would highly recommend this dealership and would definitely purchase another vehicle from them. More

Have always been courteous, friendly and honest. Have assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer t assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer to pay less. More