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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

April 13, 2017

Easy to work with and very helpful! Donohoo is a wonderful car dealership. When we couldn't find the car we were looking for in Pelham, the dealership in Fort Payne had the perfect one! More

by eadsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, James Stamps
Apr 19, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know how well the teams at our two dealerships worked together to get you in your perfect car. We're glad that the process was quick and easy, just as it should be. We appreciate your business and hope you enjoy your new car. We look forward to serving you again in the future.

April 13, 2017

Excellent We have had nothing but a great experience with the staff at Donahoo. Extremely professional, hands down easiest and most efficient car buying experie More

by rebekahbruner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen, Jonathon Yale
Apr 19, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. It's most helpful to know that Adam, Jonathan and Tina teamed up to provide the "easiest and most efficient" experience yet. We've worked hard to create a hassle-free process and hire great people, so we're glad you found that to be the case. We appreciate your business, the kind words...and most certainly any recommendations you can give friends and family. Thank you again, and happy travels!

April 12, 2017

Great car selection but poor service Although I love the car I bought this was the worst car buying experience I've ever had. I was a out of town buyer so had to depend on the sales st More

by sj78138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger, Edwin Leal
April 12, 2017

Great Experience! Everyone at Donohoo was helpful. Our daughter bought her car there December of 2016. We were there and observed the process. It was so smooth. So when More

by mekus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two ladies working up front were awesome!
Apr 19, 2017 -

DonohooAuto LLC responded

Thank you so much for making the long drive to shop with us again, and for taking the time to review your experience. We're glad to know that you had another good experience with us and that you were able to take the time to find the perfect car for you. We're sorry to hear that the detailing job was not up to expectations. We appreciate that feedback and will pass it along to our detail team so that we can improve that process. We do hope that you enjoy your new car (and that your daughter continues to enjoy hers). Thank you for your business and we look forward to serving you again in the future.

April 12, 2017

Very good care buying process Very efficient and friendly staff. We had called ahead with some vehicles that were of interest and they had them ready for a test drive when we arriv More

by jmcgough0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your experience buying with us. We're glad that you found our process to be efficient. Our goal is to respect your time and allow you the space to find the best car for you - even if that means test driving seven cars! We appreciate your business and your review. Thank you for buying with us, and we look forward to serving you in the future.

April 12, 2017

Excellent Experience, Top Notch Staff! After shopping around other lots, we were blown away by the facility and amazing staff members. Such an amazing place, we will definitely be back! More

by Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hernandez, Jim Hardy
Apr 19, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to write a review on your recent buying experience. We're so glad that Jim and Maria provided excellent service and that you found our facility and staff to be a step above. If we've earned the title "amazing" from you, then we must be doing something right! We appreciate your business and look forward to serving you again.

April 11, 2017

Car Buying at its Best! No Haggeling! I have bought a lot of automobiles in my life, but none as easy as my "Gently Used Cadillac XTS". I was in and out of Donohoo Auto in less than 2 hou More

by Diane C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent shopping experience with us. We're glad to know that Mark provided five-star service and that you enjoyed our no-hassle, no-haggle approach. We think it makes the process much more enjoyable. We hope that you enjoy your Cadillac XTS and hope we can serve you again in the future. Thank you for your vote of confidence. We appreciate the kind words and your business.

April 11, 2017

Best dealership around Donohoo is such a unique place to buy a car. This is my second time buying a car from them and I will definitely do business with them in the future. More

by Mnicole18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale
Apr 11, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your most recent buying experience with us. We're glad to know that you appreciate our unique business model. It's different, but we think it takes the hassle out of car-buying. When we can make someone happy enough that they come back, we know we must be on the right track. Thank you for your business and for letting us know that we've earned your trust. We look forward to serving you again when you're ready for car #3!

April 10, 2017

Great Customer Service I drove all the way from Atlanta, Georgia and I am so glad I did. This was the best car buying experience EVER!!! It was quick and extremely professio More

by Lfoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Trey Anger
Apr 11, 2017 -

DonohooAuto LLC responded

Thank you for the kind words. We're glad to know that Trey, Mo and the rest of the team delivered great customer service. We work hard to make sure all of our customers have a great experience, but it's especially important for those who travel to shop with us. We're happy that you found the exact car you wanted, and ecstatic that we gave you your "best car buying experience ever." Thank you for your business. We hope you enjoy your new BMW.

April 10, 2017

Satisfied We enjoyed our experience at donohoo. Jonathan, our salesman did an excellent job guiding us through the paperwork and the vehicle info. The process i More

by ctalley4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Jonathon Yale
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