Back

DonohooAuto LLC

Birmingham , AL

not yet
rated
929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
Contact Dealership

8122 Helena Road

Birmingham , AL

35124

Directions

By Type

Showing 929 reviews

July 26, 2017

Best Experience!!! This was honestly the easiest most hassle free car buying experience ever. They had everything ready when I got there. All I had to do was sign and go More

by Ktamporello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

DonohooAuto LLC responded

If we provided the easiest, most hassle-free car buying experience ever, then we're on the right track! We're glad to know that Eric and Michele took great care of you and made the process easy. We appreciate your business, and certainly, your recommendation to family and friends. Until next time, happy and safe travels!

July 24, 2017

It was good Everyone was nice and they answer all of my questions they did a good job and gave a good tour of my vehicle and it's a good car thank you for yall wo More

by prudelatoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
Jul 28, 2017 -

DonohooAuto LLC responded

You're welcome! Thank you for trusting us with your business. We're glad that Mark, Nic, Becky, and the rest of the team took great care of you while you were shopping with us. We hope you enjoy your new car for a long time to come. We appreciate the kind words and hope to serve you again in the future.

July 24, 2017

Pleasant experience Pleased with selections available and helpful and courteous.staff. From reception at the door to the nice young man who went on line to help me find w More

by gagirly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Tina Viljoen
Jul 28, 2017 -

DonohooAuto LLC responded

We think car-buying should be fun...not a chore! We're glad that you had a great experience with us, from shopping online, to your in-dealership experience. Thank you for taking the time to let us know that Kyle, Tina, Becky and the rest of the team provided five-star service. We appreciate your business and hope that we get the chance to serve you again in the future. Thank you!

July 24, 2017

EXCELLENT SERVICE My experience with Donohoo Auto is one to be remembered and shared forever. The service was very excellent and the people were very friendly. I have More

by eva.moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for the kind words of praise and goodwill - we are blessed to serve customers like you! We're glad to know that Eric and the rest of the team provided warm service and hospitality. We hire good people who will take care of our customers, so we're happy that you found that to be the case. Thank you for trusting us with your business and we wish happy and safe travels for you.

July 24, 2017

Service The service was excellent. They knew exactly what car I was looking for. The car was very nice when I arrived it was cleaned and ready for me! More

by Brottany98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Becky Whitaker
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We're happy to know that Trey, Adam, Becky, and the rest of the team provided five-star, turnkey service. We appreciate your business and hope to have the opportunity to serve you again. We hope you enjoy your new car!

July 24, 2017

My Donohoo Experience I loved how at Donohoo they do not push cars on you to make a sale. They are upfront and honest giving you their lowest possible price so that you do More

by Hpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Jimmy Burns
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We're glad that you appreciated our no-pressure, no-hassle approach to car sales. We think it makes for a much more pleasant experience. We want to close every sale knowing that we've made a customer happy. We're happy to know that Trey, Eric, Jimmy, and the rest of the team took great care of you. We appreciate your business and hope we get the chance to serve you again. Happy travels!

July 23, 2017

Speedy and quality The dealership was very busy as it would be on a Saturday afternoon. The salesperson I had been working with via email was with another customer. I th More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough review. You're right, Saturdays can be very, very busy, but we've worked hard to create a team-centered approach that allows us to serve our customers as efficiently as possible. We're glad you found that to be the case and that Eric, Mo and the rest of the team worked together to deliver a seamless experience. We appreciate your traveling to shop with us. We hope you enjoy your new Lexus and that you have many miles of happiness together! Thank you again for the kind words and for your business.

July 23, 2017

Car Purchase We had one of the best car buying experiences, very easy with no hassel. Test drove multiple cars, pick the final one and made the purchase, quick and More

by Nyree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to give us positive feedback. We're glad that Mark, Mo and the rest of the team delivered five-star service. If this was one of the best car-buying experiences you've had, then we know we're on the right track. We appreciate you trusting us with your purchase and hope we have the opportunity to serve you again in the future.

July 23, 2017

Great experience. From the first call until we drove off in new car. Only thing was we waited 5 hours. That was a little long. More

by Manda772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Marci Pyle
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We're glad that Mark, Mo and Marci took great care of you throughout your experience. We're sorry to hear that the process took longer than normal. If you have advice on how we could have improved your experience, please contact Jay or Kathryn with additional feedback. Thank you for your business and the kind words. We hope you enjoy your new car.

Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We're glad that Mark, Mo and Marci took great care of you throughout your experience. We're sorry to hear that the process took longer than normal. If you have advice on how we could have improved your experience, please contact Jay or Kathryn with additional feedback. Thank you for your business and the kind words. We hope you enjoy your new car.

July 23, 2017

Great Service! We received excellent service during the purchase of our new car. All of the staff were very friendly and helpful. We would highly recommend to others More

by Nicole1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Pyle, Keith Williams
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave five-star reviews. We're glad to know that Keith, Adam, Marci and the rest of the team provided excellent service and were friendly and helpful. We appreciate the kind words, and of course, any recommendations you make to friends and family. Thank you for your business and happy travels!

...
5
...