Dorsch Ford Lincoln Kia

Great Experience We dealt with Adam. He answered all our questions honestly, and got us a great deal on our Kia Optima. We would highly recommend Dorsch Kia. We dealt with Adam. He answered all our questions honestly, and got us a great deal on our Kia Optima. We would highly recommend Dorsch Kia. More

Best Experience Ever I have bought quite a few cars in my time but have never been blown away like my latest experience. I drove onto the lot to look at some cars even th I have bought quite a few cars in my time but have never been blown away like my latest experience. I drove onto the lot to look at some cars even though my last experience was not so good. My intentions were to look around and then check a few other dealerships out and possibly buy within 6 or so months. The salesman I worked with made my experience so amazing it didn't make sense to look anywhere else. I knew I was truly getting the best deal and customer service possible, and that's worth more than anything. If your in the market for a new Kia go to Dorsch and ask for Chad Zambarda, he is not only very knowledgeable but also compassionate about helping people. More

Refreshing experience My wife and I set out to try and find a nice used vehicle for our daughter. We had come from another dealer and had a bad experience. Then we tried th My wife and I set out to try and find a nice used vehicle for our daughter. We had come from another dealer and had a bad experience. Then we tried the private market. Same results. That changed when we walked into Dorsch Ford. Rob was completely professional, courteous, and helpful. Along with Ryan, they found an excellent vehicle that fit our needs perfectly. The deal was put together without any pressure and was seamless. Our daughter loves the Kia. Anyone that is looking for a vehicle, we highly recommend Rob and Ryan at Dorsch Ford! More

great wonderful people Dealt with Scott Nagy. What an awesome guy.Very helpful and knowledgeable. worked with me to get the auto I wanted. All the employees were very friend Dealt with Scott Nagy. What an awesome guy.Very helpful and knowledgeable. worked with me to get the auto I wanted. All the employees were very friendly and made you feel so comfortable and welcome. I have recommended this dealership to many people and will continue to do so. Awesome place! More

Used Car My wife and I were in the market for a used vehicle. We did quite a bit of research ahead of time and knew what we were looking for. On our first vi My wife and I were in the market for a used vehicle. We did quite a bit of research ahead of time and knew what we were looking for. On our first visit to Dorsch East our salesman didn't listen very well to what we were looking for and kept pushing us out of our budget. We tried Dorsch West and test drove a vehicle that we found online. Gene was very personable and helpful. When we decided to purchase the car him and Ryan stayed after close on a Saturday to make it happen. We had a very good experience; the staff were personable and friendly, they answered every questions, the vehicle was incredibly clean, and the price was competitive. More

We didn't want to trade cars for a fixable problem. After multiple attempts to get a grinding noise resolved on our left front wheel (with another dealer) we drove an extra hour to get to Dorsch. They After multiple attempts to get a grinding noise resolved on our left front wheel (with another dealer) we drove an extra hour to get to Dorsch. They LISTENED CAREFULLY to our history with the car (which we had originally purchased from them,) took the car into the garage to look at it and within a half hour had a diagnosis. They didn't have the parts on site (1½ hours away) and we were prepared to make another appointment when DOUG ERTMAN came back and said "his tech" said he could get it done in time for our drop-dead time to leave for another activity. Somehow they got the parts, the work was done and we were on the road 2 hours later - almost 2 hours BEFORE our drop-dead time. Best of all, no more noise that my husband was sure could be fixed AND we have a car that we are in love with again. More

glad we went back to dorsch had a bad experience four years ago on our last kia but thought we would stop in and at least have them give us their best offer. Our salesman was ve had a bad experience four years ago on our last kia but thought we would stop in and at least have them give us their best offer. Our salesman was very personable and not pushy. took it for a test drive and enjoyed the smooth ride and quick acceleration even though the engine was a 1.8 litre. I asked Chad to give us his best offer because we were going to shop around. He came back with a price and I told him we were going to another dealer. He asked us what it would take to take this vehicle home, I gave him what I thought was a ridiculous low price. He of course checked with higher ups and came back and said we had a deal. We were not really ready to purchase, but with this kind of deal we signed on the dotted line. I would recommend this salesman to anyone. made us feel welcome and showed us around the dealership (which was immaculate and inviting) It was in all a great experience. More

They listened - Now i'm square, and I dont care. I got stuck with a car I didn't want. I love hatchbacks. They fit my needs and my life. Little over 2 years ago I purchased a new used one. I only ow I got stuck with a car I didn't want. I love hatchbacks. They fit my needs and my life. Little over 2 years ago I purchased a new used one. I only owned it for a month and it spent more time at the dealers than I did driving it. After they told me they were tearing out the transmission. I knew this was not the car for me. I drive an hour one way to work.. I told the dealership they had the car longer than I did, but would not help me out. I was S.O.L. I ended up purchasing the fleet vehicle I was driving since I had already been driving it for over 2 weeks and at least I knew it got from point A to B. At first I was excited I had a different car but It quickly wore off. It wasn't my hatchback and after I had to pay 90 dollars to have a head light bulb changed I was pretty pissed. How does an all American car company for the average consumer design a vehicle that you cant change your own head lamp, Shopping time. I went in with quite a list and had vehicles listed on paper that I wanted to look at and test drive. After Gene listened to all my must haves he suggested a car I would of never considered. A Kia Soul. Easy head lamp replacement,, spare tire included, (NO stupid inflator kit). arm rest height, good gas mileage, and a MUST hatchback where seats will lay down flat. Ok, I took it for a test drive. Impressed.. Finding out Gene was a Soul owner himself and had a lot of first hand information about the vehicle was helpful. I left I shopped, I came back. 2nd test drive. I had a payment budget I HAD to stay in. They worked and budgeted and came in within 5 dollars of my goal I was very surprised and happy. I signed the dotted line. I drove away that night another surprise. I didn't know it was the vehicle I wanted, but by listening to my needs, Gene matched me to the vehicle I needed. Great Job. Gene gave me a call the next morning to see how my first ride in the Soul went. Great. Also a first to have a dealership call you to see how you like it. I would go back and would recommend Gene Eck and their team at Dorsch Ford West. Proud owner of a 2014 Kia Soul. I'm now square and I don't care. More