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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
604 Reviews

604 Reviews of Dorsch Ford Kia - Service Center

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December 02, 2022

Loved the shuttle service! ! Very nice drivers and on time! Got an excellent price on my tires!! More

by Dziegelbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy in service
Dec 05, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for the wonderful feedback! We appreciate your business and hope to see you again next time here at Dorsch Ford Lincoln Kia!

November 06, 2022

Always tell me what they are going to work on and how much it will cost. Never surprised with my bill. More

by geneb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Navarro
Nov 08, 2022 -

Dorsch Ford Lincoln Kia responded

That is fantastic news, Gene! Thank you for trusting the Dorsch Lincoln team to provide five-star care always!

November 03, 2022

I brought my 93 F250 Ford truck in for a recall. Damian in Heavy Truck Service was excellent. Parts were on hand and work completed within an hour. Great experience. More

by dwelsing
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Nov 04, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for trusting Dorsch Ford Lincoln Kia with your F-250! We're happy to hear Damian & the team provided you with an excellent experience and we hope to see you again in the future. Take care!

November 01, 2022

I’ve been dealing Dorsch Ford for 30 plus years, always treated well, and service is good. More

by Tpaulson1908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 02, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for trusting the Dorsch Ford Lincoln Kia team with your loyal business! We're truly grateful for all of your support over the past 30 years and look forward to serving you for many more. See you next time!

October 29, 2022

Sam was friendly and helpful. An error was made regarding an appointment time. But Sam fit me in and got the work done when I needed it. I couldn’t ask for anything more More

by Kristin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 31, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience working with Sam at Dorsch Lincoln! We're so happy that he was able to fit you in!

October 21, 2022

Clean, efficient, friendly and knowledgeable. Service writers know their business. Wait time was minimal. Great job Dorsch Ford East. More

by Pvanrens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure. Fast Lube Dept.
Oct 24, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you so much! We appreciate you visiting our team here at Dorsch Ford Lincoln Kia and we hope we can be of service again in the future!

October 15, 2022

Professional and courteous staff. Excellent service on my oil change! And also great popcorn too! More

by nancyburke1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Dorsch Ford Lincoln Kia responded

Thanks for the five stars, Nancy! We hope to see you back here at Dorsch Lincoln for all of your future automotive needs!

October 13, 2022

It’s was a amazing experience with you guys also I wants to tell you thanks for everything you attention. More

by angeles2981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 14, 2022 -

Dorsch Ford Lincoln Kia responded

We appreciate you taking the time to leave us your great five-star review! The Dorsch Lincoln team looks forward to assisting you again! Thank you!

October 07, 2022

Deb & Rob were extremely helpful with setting up diagnostic service appointments for my vehicle. Very professional, timely, and kept me informed at each step. I would highly recommend both of them. More

by Herbal.Nature
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for taking the time to share this excellent feedback with us! We're happy to hear Deb & Roy took great care of you and we appreciate you recommending them to others. Take care and thanks again for your business, from all of us here at Dorsch Ford Lincoln Kia!

October 03, 2022

It took five months for them to order a part that wasn’t put on my vehicle when I had it in for recall work. They never ordered the part, lost the pictures and notes that they took to document the repair. A More

by Paulagrzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Brosig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing this experience. We sincerely apologize for any frustration or inconvenience it may have caused for and will make sure the situation gets looked into & addressed with the appropriate members of our team. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Brett Mastey - Service Manager - 920-469-3625

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